ISDN Trunk - Error 34

[wfranklin]

Hi guys,

I'm with a Trunk ISDN configured as default options in Brazil.
However, I can't make a calls, I can see the trunk "in service" but when a call out, the channel aren't availble. (in System Status they see "availble". Tracing a call with Monitor/System status, show me a error 34. Someone explain for me more of error? This can be a problem of Public? Or configuration in Ip Office?

Others idea?

Thx

 

[amriddle01]

Cause No. 34 - No circuit available (circuit/channel congestion or misconfiguration)


Avaya Implementation Qualified Professional Specialist Technical Engineer (AIQPSTE)

 

[wfranklin]

@amriddle01

Bro, I was configured some different parameters and nothing =/
You think that this can be a error of service provider? Because this error show us failure in channels.

 

[amriddle01]

Certainly could be the provider, but I don't know how many settings you guys generally change, here it's literally plug and play and if it doesn't work 99.9% it's the provider. I haven't seen that error code passed back before, but again we are in a different country


Avaya Implementation Qualified Professional Specialist Technical Engineer (AIQPSTE)

 

[tlpeter]

I have seen this a lot when the PRI modem was broken.
But it just tells you that there is no channel available to get the call on.
Can be anything

BAZINGA!

I'm not insane, my mother had me tested!

 

[wfranklin]

Yep man! Here not have every changes, just plug and play too. But, this link ISDN is giving me a headache because the service provider tell me isn't PBX Public, and yes the Ip office. I not know that to do rs.

 

[wfranklin]

@tlpeter

Oh right! but, if modem was broken he show me "in service" ? The service provider can see all as "UP" and "ok". When make a call I can't access a channel.
So, can be other reason? What?

 

[tlpeter]

Yes it shows up OK but some calls just did not go out.


BAZINGA!

I'm not insane, my mother had me tested!

 

[wfranklin]

Hmm! Well, I don't have more options of configuration for change in the trunk.