ISDN lines in call pick up group

[black241988]

Is there a way to add an isdn phone line into a call pick up group? i tried to add rnpg to the featid but it wouldn't let me so i was wondering if there is some way to do that?

 

[bhassell2000]

Have you tried a FFC code to pick up calls?

Thanks,

Buddy

Linked in Profile

http://www.linkedin.com/in/buddyhassell

 

[black241988]

i'm not sure what an FFC code is? and how would i add that code so that it would be able to pick up the calls

 

[bhassell2000]

LD 57
prt
ffc
cust 0
code all

will prt code you have programmed

look for:


PUDN
PUGR
PURN


Thanks,

Buddy

Linked in Profile

http://www.linkedin.com/in/buddyhassell

 

[black241988]

once i find those then what do i do?

 

[bhassell2000]

see if they are programmed


PUDN
PUGR *77

PURN


means *77 will pick up a call in a call pick up group

Thanks,

Buddy

Linked in Profile

http://www.linkedin.com/in/buddyhassell

 

[black241988]

ok will do thanks

 

[black241988]

so if it does have that *77 how to associate it to a pick up group