Is there an ii digit assinged for collect calls?

[dalley333]

Does anyone know if there is an ii digit assigned for collect calls?

Our company publishes the same telephone number for our AT&T LANI and for our published collect call number. This number goes to an automated attendant right now and I'd like to be able to route collect calls to a different number without having to change the number on all of our publications.

Any other suggestions besides the use of ii digits?

Thanks in advance!

 

[SF0751]

There are not specific ii digits for collect calls, per se; but there are the following digits that may work:

01 = Multiparty
07 = Special operator handling required
34 = Telco Operator Handled Call

You can try these and see if they work for you. Alternatively, you can ask your carrier if they can assign a unique DNIS to the collect calls. (Don't know if it's possible but it's worth a shot).

Susan
"People seem not to see that their opinion of the world is also a confession of their character."
Ralph Waldo Emerson (1803 - 1882)

 

[dalley333]

I tried these ii digits and none of them worked. Thanks anyway!