Dec 15, 2004 #1 pspenn IS-IT--Management Dec 27, 2002 59 US Good Day, Does anyone know of a "Magical" button to tell an agent how many calls they have taken since their log on? We have a G3r v10. Thanks, Perry
Good Day, Does anyone know of a "Magical" button to tell an agent how many calls they have taken since their log on? We have a G3r v10. Thanks, Perry
Dec 15, 2004 #2 SF0751 MIS Apr 15, 2002 3,092 US Create a Vu-Stats button. Define the VuStat object type as split, and the data type as acd-calls. The period should be set to day. Susan "Few things are harder to put up with than the annoyance of a good example." - Mark Twain, Pudd'nhead Wilson (1894) Upvote 0 Downvote
Create a Vu-Stats button. Define the VuStat object type as split, and the data type as acd-calls. The period should be set to day. Susan "Few things are harder to put up with than the annoyance of a good example." - Mark Twain, Pudd'nhead Wilson (1894)
Dec 15, 2004 Thread starter #3 pspenn IS-IT--Management Dec 27, 2002 59 US WOW! Thanks so much! I will give it a try. If I don't learn at least one new thing per day, I must be dead... Perry Upvote 0 Downvote
WOW! Thanks so much! I will give it a try. If I don't learn at least one new thing per day, I must be dead... Perry