Is there a Mute button on the IP Softphone 1

[robspwing]

Is there a Mute button on the IP Softphone?
We are using version Phone Manager PC Softphone 4.2.19 (IP Office Core 4.2(14)

I know there is a hold button but is there a mute option?

 

[Bas1234]

Yes, click on the mic button on top of your softpone.

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It works! Now if only I could remember what I did...
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[robspwing]

I did that and it did not do anything.

 

[Bas1234]

Then put it on hold, works better and then you know for sure the customer cannot hear you.

___________________________________________
It works! Now if only I could remember what I did...
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[robspwing]

I agree with the hold, I had an employee asking so I thought that I would check.
thanks

 

[Pepp77]

The mute button hasworked whenever I have tried it.