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Is CallVisor an alternative to JTAPI/TSAPI CTI ?

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mfalomir

Technical User
Feb 6, 2003
78
MX
Is CallVisor an Avaya propietary alternative to Jtapi or Tsapi ? differences ? Currently Im using JTAPI as my cti app. development component, is it better to switch to CallVisor ?

Thanks in advance for your tips and suggestions :)
 
mfalomir,

callvisor pc/lan, or cvlan in short, is basically an implementation of avaya's old proprietary isdn-based asai protocol in tcp/ip environment. on the other hand, tsapi and jtapi are open standard protocols and are vendor-independent (in theory, that is :). of course, cvlan as a proprietary tool gives you some advantage over generic ones but there is a public opinion that it's harder to work with. me, i don't know. i'm not a developer anyway (no, not again!)... :)
 
hehe I see, thanks :) But why not develop ? it's such an entertaining and fun thing to do :)
 
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