IPOfficeKB Where are you?!?!?!?

[jamie77]

No matter which version IP Office release I select in the drop down at the top, it will only give me access to R7 manuals.

I need to get hold of 6.1 user guides.

Jamie Green

Football is not a matter of life and death-It is far more important!!!!

 

[kwing112000]

I am in it now and it is not doing that for me. Maybe cookies or something on your machine.

Kevin Wing
ACSS Small and Medium Enterprise (SME) Communications
ACS- Implement IP Office
ACA- Implement IP Office
Carousel Industries

 

[telecomtekperson]

ipofficeinfo.com

 

[tlpeter]

Works for me too.
Log out and login.
This will probably fix it.


BAZINGA!

I'm not insane, my mother had me tested!

 

[jamie77]

Are you guys using the online manuals or the PDF downloads???

It's the PDF's thats the issue.

Jamie Green

Football is not a matter of life and death-It is far more important!!!!

 

[Pepp77]

I also get webpage cannot be found if I try to open/download any PDF manuals from version 6.1 or below but version 7 ones work fine.

| ACSS SME |

 

[tlpeter]

You are right.
They made a little mistake

Which manual do you need?

BAZINGA!

I'm not insane, my mother had me tested!

 

[jamie77]

I tried Safari, but it does the same.

Weirdly, my mates laptop sat next to me seems to work just fine!!!

Jamie Green

Football is not a matter of life and death-It is far more important!!!!

 

[sizbut]

Your mate had probably never been to the site before until you asked him to check for you. Try clearing the cache on your browser or test using a browser you don't normally use on your PC.

 

[jamie77]

I think I've only ever used Safari for One-X Portal for myself before.

Very strange!!!!

Selecting 4.2 gives 4.2 manuals, R5 gives R5 manuals, R6.0/R6.1/R7.0 all give R7.0 manuals!!!

Jamie Green

Football is not a matter of life and death-It is far more important!!!!

 

[tlpeter]

When i try to access it with IE then it fails completely.
When i do this with Opera (default browser) then it works.


BAZINGA!

I'm not insane, my mother had me tested!

 

[jamie77]

I might just be being picky, but like the customer to get the correct manual for the version he is running.

Jamie Green

Football is not a matter of life and death-It is far more important!!!!

 

[tlpeter]

Jamie77, do you still need the document?
Perhaps i have it?


BAZINGA!

I'm not insane, my mother had me tested!

 

[jamie77]

I've got them now, thanks Peter.

Jamie Green

Football is not a matter of life and death-It is far more important!!!!

 

[IPOfficeKB]

Fixed, and sorry about that, too busy running around the car park yelling "its GA and all we get is an email! not even cakes" (then sobbing, then crying, then running around again - we do that for 24 hours and then start on 8.0).

 

[tlpeter]

Do you have any clue when 8.0 trials are going to start?
the running around yelling and screaming sounds familiar to me

BAZINGA!

I'm not insane, my mother had me tested!