IPO Truncates numbers 1

[pipind]

Hey,

On my IPO 406v1 running 3.2(59), I have created an h.323 trunk to a GSM unit, connecting via IP to the IPO.

I have the following short code:

sc: 7N
Dial: N
Line GID: 20

N is something like 07xxxxxxxx.

For some reason, when I dial 7N, the IPO does not allow me to dial beyond 3 characters. On my screen, I see 072 only when I try to dial 70722333333 for instance.

I am the end of my wits as to what is causing this.

 

[TomMills]

what happens after the third digit?

unobtainable?

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[tlpeter]

You have a shortcode 7N
Then you dial 07, there is where it goes wrong !!!

Make a shortcode 07N if you need the 0 in front of the 7


ACSS - SME (IP Office)
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ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[TomMills]

i think he meant he is using the 7 to access the ip trunk, then dialing 07XXXX etc oiver the ip trunk.

http://www.twitter.com/tem1985

NEVER, EVER, EVER BUY A HOUSE BUILT BY BELLWAY!

 

[amriddle01]

If tlpeter is not correct and the 7 is a prefix, I would say the GSM unit is expecting the dialling to be en-bloc not overlap, to make this happen you need to add a ; to the end of the shortcode so 7N; (problem with this is if you use dial delay count as in the UK/EUR you would need to finish dialling with a #) or change the GSM unit to allow overlap dialling

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[pipind]

@TomMills assumption is correct.

After the third digit, I hear the phone ringing, and the number shown is 7072... and of course noone is answering as I don't know where it is ringing.

 

[tlpeter]

Are you sure that there is no match with another shortcode or user or group ?

This must be the case because you have XXXX
In this case the system will always wait until you have 4 digits (my example with 4 X's)

So if you have 07XXXXX then after the 07 you must enter 5 digits and it will not dial until you have dialed the 5 digits.

You could try:

7N
dial
07N
line id trunk


ACSS - SME (IP Office)
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[amriddle01]

pipind, did you try/see what I suggested above.
Also "After the third digit, I hear the phone ringing, and the number shown is 7072... and of course noone is answering as I don't know where it is ringing. " that's not what you said was happening initially

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[amriddle01]

In fact
SC - 707xxxxxxxxx or 7xxxxxxxxxxx
Feat - Dial
tel number - .
Line gp - 20
That would force en-bloc without the need for the #

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[pipind]

@amriddle01 - I have tested what you said so I changed to:

7N;
dial
N
line id trunk

This works, but is forcing me to end the dial string with #, which I don't like at all. I don't see any way to change the GSM to allow overlap dialing. I believe you are joking abt this
There must be some other way. Let me explain the reality: I had this IPO 406 and an IPO 403. The 403 had an analogue GSM connected to it and I had this 7N thing working on the 406 by a an IP trunk to the 403, which would then dial N via the analog GSM. Now I want to retire the 403. I have this brandy GSM module from 2N.cz which I have configured well for this.
I am avoiding telling users to start dialing 7XXX NNNNNN# all of a sudden


@tlpeter - I need to dial 07XX NNNNNN (07XX is network prefix, NNN NNN is the number). What I expect is someone dials, for instance 7 0733 444 555 and this should route out the call through this particular trunk.


PS: BTW, Can I upgrade this IPO to something next to 3.2(59)? I mean just the next firmware that immediately followed 3.2(59)

 

[amriddle01]

Look at my post above, that is assuming you are dialling numbers of the same length in my example it's UK mobile numbers. The reason the old GSM worked is that accepted overlap dialling as that's what analogue technology is based on P.s I wasn't joking about changing the gateway some do allow this type of change

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[pipind]

@amriddle01- in your example of the UK numbers, something is not right for my case.
My use of 7 is to access the line id trunk. The actual number to be dialed is 10 digits in my case, as in (0733)333444 or (0722)555666.

If I put that into your example, the phone rings, but no incoming call on my mobile.

Thanks for the clarification about en-block blah blah ... I am just wondering where the college is and when the course is being held so that I can attend!

 

[amriddle01]

So use 7 followed by 10 X's so:
Sc - 7XXXXXXXXXX
Feat Dial
Tel number N

my mistake was using the . and not N, using . was also dialling the preceeding 7....sorry

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[amriddle01]

No need for college, Overlap means that the digits are dialled as you press them, en-bloc means the digits are all dialled at once to the line after you have finished dialling... in one block (en-bloc)

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[hairlessupportmonkey]

also increase your dial delay timers, otherwise slow dialers will only ever send a block of a few digits.

 

[pipind]

@amriddle01 - once again you turn out to be a star!
Using:
Sc - 7XXXXXXXXXX
Feat Dial
Tel number N

..has worked out perfectly, although I wonder if it couldn't be done in a much sleeker way - suppose the digits represented by N varied.

Thank you very much.

 

[amriddle01]

It's due to the fact you are using a dial delay count and timer, in order to force en-bloc without needing a # you have to make the system wait to match the shortcode exactly and that is accomplished by the exact length match. You could drop your dial delay count down to 0 and then the 7N; would work fine but that has other possible implications, you could try it and see if you are ok

P.s glad to be of service

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[amriddle01]

Or you could extend the number of X's, then it would dial whatever it had after the dial delay timer expired and so would allow variable number length above or below 10 digits

ACS - IP Office Implement

"What the Crocodile Hat....was that?