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IPO CCR 1.2.5.1 login error

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NYSTECH

Vendor
May 9, 2008
1,529
US
IPO 6.0.14 CCR 1.2.5.1 on server2003.
Customer moved both the IPO and CCR server to new UPS. since then they get following errors

The specified account cannot currently be licensed. System licenses are: Wallboard (0)

I verified all licenses are vailid.
Checked the connection in CCR for IPO that is good.
I restarted all the CCR Services.

I can log in as the Administrator.

I checked other threads from here and I think I may need to reboot the IP office and CCR server.

If there are any ideas I would appreciate them..

 
Reboot the server and it is gone.


Homo sapiens non urinat in ventum

honey, i fried the IP Office !!!

Sarcasm, it's only one of the services I offer.
 
Just afollow up.. Customer rebooted server and all is well

Thanks

 
Make a batch file with this in it.
This will help most of the times and is a lot quicker then a reboot.


Echo off

echo.
echo.

Echo The CCR services will stop now.

Echo off

net stop "Avaya IPOCCR Alarm Keep Alive Service"
net stop "Avaya IPOCCR Data Analyser Service"
net stop "Avaya IPOCCR Printer Discovery Service"
net stop "Avaya IPOCCR Real Time Database Monitor"
net stop "Avaya IPOCCR Real Time Service"

Echo IIS will have a reset now.

iisreset.exe


Echo The CCR services will start now.

echo.

net start "Avaya IPOCCR Alarm Keep Alive Service"
net start "Avaya IPOCCR Data Analyser Service"
net start "Avaya IPOCCR Printer Discovery Service"
net start "Avaya IPOCCR Real Time Database Monitor"
net start "Avaya IPOCCR Real Time Service"

echo CCR should be running fine again.




Homo sapiens non urinat in ventum

honey, i fried the IP Office !!!

Sarcasm, it's only one of the services I offer.
 
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