Congrats on passing!
As far as the buildings go, They all use to be Lucent until they split off into Avaya. The west bulding is Avaya U (accenture & other training related folks) and the east building is the TSO and some other stuff.
By the way, I spoke to a guy @ TSO a couple of weeks ago (after an hour wait!). He said that they had about 40 people take either a retirement or severence package. That explained the long wait! But they apparently did not have to lay anyone off since so many people took the packages.
I suppose I am happy for them but, it sucks for the people calling in for support. And then we have to pay them to support their product when do finally get talk to someone!
I think that Avaya is the only manufacturer that charges their Partners/dealers for support. The others as far as I am aware of, give their certified dealers free support. I just have a problem with that. Especially after paying a premium for the product in the first place.
Well, thank God for Tek-Tips!
Thanks for letting me vent...
-Todd