IPO 500 call cenetr- Information announce,ment about call recording to

[ACISD]

Dear Friends,
How can we restrict the informative announcement that your call will be recorded for security or quality purpose before agent answers the call on ip office 500 call center set up?

Thanks in advance.

 

[TomMills]

Delete it from the call flow module it's currently on.

http://www.twitter.com/tem1985

ACSS-SME
fo shizzle ma nizzle.

 

[ACISD]

I am trying only internal extensions to extension calls.

 

[ACISD]

Here is answer,
switch the recording warning on or off:
1.From the Voicemail Pro Client, click or select Administration > Preferences > General.
2.Click Play Advice on Call Recording to switch this option on (checked) or off (unchecked).
3.Click OK.
4.Click Save & Make Live.

 

[TomMills]

Thats the message that says "warning your call is being recorded"

If you've got one that says "your call will be recorded for security or quality purposes" then that's been setup differently

http://www.twitter.com/tem1985

ACSS-SME
fo shizzle ma nizzle.