IPECS 100 MOH Upload

[RichardEP]

Hi folks,

we have just had a new IPECS 100 installed and I am looking at swapping out the default music on hold.

I have already uploaded a few ringtones successfully and also replaced the auto attendant message and was wondering is it possible to upload the MOH file in the same manner?

If so what is the filename I need to use for the MOH file? and is it the same file format as the ringtones?

many thanks,

Richard

 

[doktor]

We use to upload system message 021 as M-O-H file using a the attendants console (Ext. 100 in default setting).
A cable with a phono plug in one end and an RJ11 in the other does the job. Any music program (like iTunes) is used to play the music for M-O-H. Only one minute of M-O-H can be recorded - and this part will be looped for the callers. It would be necessary to test MOH for MORE than one minute..

///doktor

http://www.kandu.dk/spg153996.aspx