IP400 Phone16V2 working, not working

[harsanyil]

Hello everyone!

We have an IPO406v2 (5.0), with Phone16v2 module. It suddenly stopped working, blinking green all the time, the IPO doesn't see it.
We have an IPO500v2 (6.0), which strangely can handle the Phone16v2 module, everything works fine with it.

How come the 406v2 can't use it? We also have an IP500 Phone16v2, which is working perfectly on the 406v2...

Any ideas what's wrong, how to solve it? We need the IP400 Phone2 to work on the IPO406v2 ...

 

[Telecomboy]

If the Phone 16 is a higher release than the 406V2, it won't see it. Maybe the phone 16 is set for release 6 (actual R8.x.x). You need it set for R5 to work with the 406.

 

[harsanyil]

Maybe I didn't mention it, but the PHone16 was working for years with the 406v2, then it stopped working.

After attaching it to the 500v2, the Phone16 updated itself from the IPO, and started working, but back on 406v2 it just blinks green...

How should I set it for R5 if you are right?

 

[tlpeter]

Then i think the port on the 406 is broken.
Can you try a different port on the 406?


BAZINGA!

I'm not insane, my mother had me tested!

 

[harsanyil]

Other modules, Phone30, another Phone16 is working on the 406v2, even same port, i tried the "faulty" Phone16 on every port of the 406v2, but same.. blinking green. However, it is working on the 500v2 :S

 

[Delander]

Hello

I have the same problem it was working fine and after uprgrade the green light started blinkeng and no respons???