IP softconsole Directory

[cmcshane]

Hi there,

Having a problem with Soft console software. Fisrt we couldn't connect to the directory that was stored locacally on a file server. The when we re-installed the software we get a couple of errors

e-clarity is running
can't connect to e-clarity

and we're missing phlanex.ocx file

any idea's? I'm not firmiliar with Avaya IP soft console.

Thanks,

 

[LiamHaynes]

e-clarity is software that is used with the soft console that works with the sound card. sometimes if you exit the application that service remains active. do a ctrl-alt-delete and end the eclarity service. then start the console app again.