Ip Phones 140 and 1120 no Registering

[lexer]

Hi

I've got a CS 6.0 CPPM Co-Resident, My problem is that ip phones models 1140 and 1120 suddenly unregistered from the CS, Ip phones 2001, 2002 and softphone 2050 are working fine.

Here a 1140 configuration:

DES MEDI
TN 096 0 01 16 VIRTUAL
TYPE 1140
CDEN 8D
CTYP XDLC
CUST 0
NUID
NHTN
CFG_ZONE 001
CUR_ZONE 001
ERL 0
ECL 0
FDN
TGAR 0
LDN NO
NCOS 4
SGRP 0
RNPG 10
SCI 0
SSU 0099
LNRS 16
XLST 0
SCPW 0125
SFLT NO
CAC_MFC 0
CLS TLD FBD WTA LPR PUA MTA FND HTA TDD HFA CRPD
MWA LMPN RMMD SMWD AAD IMD XHD IRA NID OLA VCE DRG1
POD DSX VMD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTR
GPUA DPUA DNDA CFXA ARHD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD
UDI RCC HBTD AHA IPND DDGA NAMA MIND PRSD NRWD NRCD NROD
DRDD EXR0
USMD USRD ULAD CCBD RTDD RBDD RBHD PGND OCBD FLXD FTTU DNDY DNO3 MCBN
FDSD NOVD VOLA VOUD CDMR ICRD MCDD T87D KEM3 MSNV FRA PKCH
CPND_LANG ROM
RCO 0
HUNT 000
LHK 1
LPK 0
PLEV 02
DANI NO
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG SPA
DNDR 0
KEY 00 SCR 177 0
CPND
CPND_LANG ROMAN
NAME Mary D.
XPLN 24
DISPLAY_FMT FIRST,LAST
01 SCR 89177 0 MARP
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16 MWK 7000
17 TRN
18 AO6
19 CFW 16 190
20 RGA
21 PRK
22 RNP
23
24 PRS
25 CHG
26 CPN
27
28
29
30
31
DATE 13 FEB 2012

and ip phone 2002 configuration:

DES DEMI
TN 096 0 02 13 VIRTUAL
TYPE 2002P2
CDEN 8D
CTYP XDLC
CUST 0
NUID
NHTN
CFG_ZONE 001
CUR_ZONE 001
ERL 1
ECL 0
FDN 7000
TGAR 0
LDN NO
NCOS 5
SGRP 0
RNPG 6
SCI 0
SSU 0099
LNRS 16
XLST 0
SCPW 7452
SFLT NO
CAC_MFC 0
CLS TLD FBD WTA LPR PUA MTD FNA HTA TDD HFA CRPD
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTR
GPUA DPUA DNDA CFXA ARHD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD
UDI RCC HBTD AHA IPND DDGA NAMA MIND PRSD NRWD NRCD NROD
DRDD EXR0
USMD USRD ULAD CCBD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN
FDSD NOVD VOLA VOUD CDMR ICRD MCDD T87D KEM2 MSNV FRA PKCH
AUTH 1 0345
2
3
4
5
6
CPND_LANG ENG
RCO 0
HUNT 000
LHK 1
PLEV 02
DANI NO
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 SCR 124 0 MARP
CPND
CPND_LANG ROMAN
NAME Gustavo Rodriguez
XPLN 17
DISPLAY_FMT FIRST,LAST
01 SCR 4124 0 MARP
CPND
CPND_LANG ROMAN
NAME Peter R.
XPLN 17
DISPLAY_FMT FIRST,LAST
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17 TRN
18 AO6
19 CFW 16 125
20 RGA
21 PRK
22 RNP
23
24 PRS
25 CHG
26 CPN
27
28
29
30
31
DATE 23 JUN 2011

from Ld 117 the ip phones registered:

=> STAT ISET NODE 2
Set Information
---------------


IP Address Type State Regd-TN HWID FWVsn Prime DN DES Node TPS TLAN IP

-------------- -------- ------- ---------------- -------------------- ------ -------- ------ ---- ---------------

192.168.1.130 2001P2 online 0096-00-003-10 18-0018b034521a-6022 DCJ 180 MEDI 2 192.168.1.34

192.168.1.48 2002P2 online 0096-00-002-13 18-001765ffe6c4-6022 DCJ 124 DEMI 2 192.168.1.34

192.168.1.228 2002P2 online 0096-00-004-03 18-001ecafacbb4-6022 DCJ 071 DEMI 2 192.168.1.34

192.168.1.44 2002P2 online 0096-00-002-12 18-001765ffe319-6022 DCJ 121 DEMI 2 192.168.1.34

192.168.1.146 2001P2 online 0096-00-003-12 18-0018b0345183-6022 DCJ 083 MEDI 2 192.168.1.34

192.168.9.51 2001P2 online 0096-00-002-10 18-0018b0345209-6022 DCJ 109 MEDI 2 192.168.1.34

192.168.9.36 2002P2 online 0096-00-002-00 18-001765ffe31f-6022 DCJ 102 DEMI 2 192.168.1.34

192.168.7.29 2001P2 online 0096-00-002-03 18-0018b034533d-6022 DCJ 105 MEDI 2 192.168.1.34

192.168.7.223 2001P2 online 0096-00-002-09 18-0018b0345382-6022 DCJ 108 MEDI 2 192.168.1.34


IP Address Type State Regd-TN HWID FWVsn Prime DN DES Node TPS TLAN IP

-------------- -------- ------- ---------------- -------------------- ------ -------- ------ ---- ---------------

192.168.1.42 2002P1 online 0096-00-002-08 18-000ae408f28e-6000 B76 116 DEMI 2 192.168.1.34

192.168.1.124 2001P2 online 0096-00-003-07 18-0018b0345204-6022 DCJ 059 MEDI 2 192.168.1.34

192.168.1.111 2002P2 online 0096-00-004-10 18-001ecafacbc1-6022 DCJ 151 DEMI 2 192.168.1.34

192.168.1.56 2002P1 online 0096-00-001-14 18-000ae408f0a2-6000 B76 098 DEMI 2 192.168.1.34

192.168.1.50 2002P2 online 0096-01-001-00 18-001765ffe33e-6022 DCJ 152 DEMI 2 192.168.1.34

192.168.14.55 2001P2 online 0096-00-004-15 18-0018b034527b-6022 DCJ 039 MEDI 2 192.168.1.34

192.168.7.174 2002P2 online 0096-00-004-14 18-001ecafacb7e-6022 DCJ 086 DEMI 2 192.168.1.34

192.168.7.56 2002P2 online 0096-00-004-02 18-001ecafacb7d-6022 DCJ 085 DEMI 2 192.168.1.34

192.168.7.23 2001P2 online 0096-00-001-15 18-0018b03452cb-6022 DCJ 099 MEDI 2 192.168.1.34


IP Address Type State Regd-TN HWID FWVsn Prime DN DES Node TPS TLAN IP

-------------- -------- ------- ---------------- -------------------- ------ -------- ------ ---- ---------------

192.168.7.20 2002P1 online 0096-00-002-01 18-000ae408f07c-6000 B76 103 DEMI 2 192.168.1.34

192.168.7.24 2001P2 online 0096-00-001-08 18-0018b0345348-6022 DCJ 091 MEDI 2 192.168.1.34

192.168.7.22 2002P1 online 0096-00-001-10 18-000ae408f287-6000 B76 093 DEMI 2 192.168.1.34

192.168.7.21 2002P2 online 0096-00-001-09 18-001765ffe331-6022 DCJ 092 DEMI 2 192.168.1.34

192.168.11.209 2002P2 online 0096-00-004-05 18-001ecafacbd4-6022 DCJ 073 DEMI 2 192.168.1.34

192.168.11.208 2002P2 online 0096-00-004-06 18-001ecafacbb6-6022 DCJ 074 DEMI 2 192.168.1.34

192.168.11.37 2002P1 online 0096-00-002-05 18-000ae408f07e-6000 B76 107 DEMI 2 192.168.1.34

192.168.11.36 2002P1 online 0096-00-002-04 18-000ae408f228-6000 B76 106 DEMI 2 192.168.1.34

192.168.11.211 2002P2 online 0096-00-004-13 18-001ecafacbc3-6022 DCJ 067 DEMI 2 192.168.1.34


IP Address Type State Regd-TN HWID FWVsn Prime DN DES Node TPS TLAN IP

-------------- -------- ------- ---------------- -------------------- ------ -------- ------ ---- ---------------

192.168.11.210 2002P2 online 0096-00-004-08 18-001ecafacb74-6022 DCJ 054 DEMI 2 192.168.1.34

192.168.12.45 2002P2 unreg 0096-01-001-02 18-001ecafacbb7-6022 DCJ 079 DEMI 2 192.168.1.34

192.168.12.64 2001P2 unreg 0096-00-003-13 18-0018b034536b-6022 DCJ 070 MEDI 2 192.168.1.34



Total sets 30

Ip phone 1140 show the message "Couldn't Identify switch"
I checked all the ethernet conections and ping to ELAN and TLAN Ip addresses and all is ok.

Any ideas?

Thanks,

 

[Tman45]

The message 'Couldn't Identify Switch' can be turned off by setting LLDP Enable to off on the phone menu config. I would think that maybe your phones lost power or somehow rebooted which downloaded a new firmware perhaps? The newer firmware or newer phones from providers will have several new options different from older firmware. They are typically enabled by default so unless you are using Auto-Provision from DHCP, TFTP, HTTP/XML, UniStim, or other method like provisioning files you can manually set or automatically set each checkbox thru the phone config menu. To access that you reboot the phone and wait for the Nortel or Avaya to appear after the tone then you swipe the 4 soft keys from left to right (you have about 3 seconds to do so). The default admin code is color*set or 26567*738
In your print out I don't see any build for the 1140 or 1120 on your stat iSet

 

[lexer]

Thanks for answer Tman45, here are the iset commands:



=> stat iset all
Set Information
---------------
IP Address Type State Regd-TN HWID FWVsn Prime DN DES Node TPS TLAN IP -------------- -------- ------- ---------------- -------------------- ------ -------- ------ ---- --------------- 192.168.1.48 2002P2 online 0096-00-002-13 18-001765ffe6c4-6022 DCJ 124 DEMI 2 192.168.1.34 192.168.1.44 2002P2 online 0096-00-002-12 18-001765ffe319-6022 DCJ 121 DEMI 2 192.168.1.34 192.168.1.228 2002P2 online 0096-00-004-03 18-001ecafacbb4-6022 DCJ 071 DEMI 2 192.168.1.34 192.168.1.50 2002P2 online 0096-01-001-00 18-001765ffe33e-6022 DCJ 152 DEMI 2 192.168.1.34 192.168.1.124 2001P2 online 0096-00-003-07 18-0018b0345204-6022 DCJ 059 MEDI 2 192.168.1.34 192.168.1.146 2001P2 online 0096-00-003-12 18-0018b0345183-6022 DCJ 083 MEDI 2 192.168.1.34 192.168.1.130 2001P2 online 0096-00-003-10 18-0018b034521a-6022 DCJ 180 MEDI 2 192.168.1.34 192.168.7.24 2001P2 online 0096-00-001-08 18-0018b0345348-6022 DCJ 091 MEDI 2 192.168.1.34 192.168.7.174 2002P2 online 0096-00-004-14 18-001ecafacb7e-6022 DCJ 086 DEMI 2 192.168.1.34
IP Address Type State Regd-TN HWID FWVsn Prime DN DES Node TPS TLAN IP -------------- -------- ------- ---------------- -------------------- ------ -------- ------ ---- --------------- 192.168.7.21 2002P2 online 0096-00-001-09 18-001765ffe331-6022 DCJ 092 DEMI 2 192.168.1.34 192.168.7.223 2001P2 online 0096-00-002-09 18-0018b0345382-6022 DCJ 108 MEDI 2 192.168.1.34 192.168.7.23 2001P2 online 0096-00-001-15 18-0018b03452cb-6022 DCJ 099 MEDI 2 192.168.1.34 192.168.9.51 2001P2 online 0096-00-002-10 18-0018b0345209-6022 DCJ 109 MEDI 2 192.168.1.34 192.168.7.56 2002P2 online 0096-00-004-02 18-001ecafacb7d-6022 DCJ 085 DEMI 2 192.168.1.34 192.168.1.111 2002P2 online 0096-00-004-10 18-001ecafacbc1-6022 DCJ 151 DEMI 2 192.168.1.34 192.168.7.29 2001P2 online 0096-00-002-03 18-0018b034533d-6022 DCJ 105 MEDI 2 192.168.1.34 192.168.11.208 2002P2 online 0096-00-004-06 18-001ecafacbb6-6022 DCJ 074 DEMI 2 192.168.1.34 192.168.11.209 2002P2 online 0096-00-004-05 18-001ecafacbd4-6022 DCJ 073 DEMI 2 192.168.1.34
IP Address Type State Regd-TN HWID FWVsn Prime DN DES Node TPS TLAN IP -------------- -------- ------- ---------------- -------------------- ------ -------- ------ ---- --------------- 192.168.1.42 2002P1 online 0096-00-002-08 18-000ae408f28e-6000 B76 116 DEMI 2 192.168.1.34 192.168.9.36 2002P2 online 0096-00-002-00 18-001765ffe31f-6022 DCJ 102 DEMI 2 192.168.1.34 192.168.7.20 2002P1 online 0096-00-002-01 18-000ae408f07c-6000 B76 103 DEMI 2 192.168.1.34 192.168.11.211 2002P2 online 0096-00-004-13 18-001ecafacbc3-6022 DCJ 067 DEMI 2 192.168.1.34 192.168.12.45 2002P2 online 0096-01-001-02 18-001ecafacbb7-6022 DCJ 079 DEMI 2 192.168.1.34 192.168.11.210 2002P2 online 0096-00-004-08 18-001ecafacb74-6022 DCJ 054 DEMI 2 192.168.1.34 192.168.12.64 2001P2 online 0096-00-003-13 18-0018b034536b-6022 DCJ 070 MEDI 2 192.168.1.34 192.168.11.37 2002P1 online 0096-00-002-05 18-000ae408f07e-6000 B76 107 DEMI 2 192.168.1.34 192.168.11.36 2002P1 online 0096-00-002-04 18-000ae408f228-6000 B76 106 DEMI 2 192.168.1.34
IP Address Type State Regd-TN HWID FWVsn Prime DN DES Node TPS TLAN IP -------------- -------- ------- ---------------- -------------------- ------ -------- ------ ---- --------------- 192.168.1.77 2050PC online 0096-00-001-00 12-f7bc7adfb2c0-6066 228 142 GDG 2 192.168.1.34 192.168.14.55 2001P2 online 0096-00-004-15 18-0018b034527b-6022 DCJ 039 MEDI 2 192.168.1.34 192.168.1.56 2002P1 online 0096-00-001-14 18-000ae408f0a2-6000 B76 098 DEMI 2 192.168.1.34 192.168.7.22 2002P1 online 0096-00-001-10 18-000ae408f287-6000 B76 093 DEMI 2 192.168.1.34

Total sets 31


=> stat iset node 2
Set Information
---------------
IP Address Type State Regd-TN HWID FWVsn Prime DN DES Node TPS TLAN IP -------------- -------- ------- ---------------- -------------------- ------ -------- ------ ---- --------------- 192.168.1.48 2002P2 online 0096-00-002-13 18-001765ffe6c4-6022 DCJ 124 DEMI 2 192.168.1.34 192.168.1.44 2002P2 online 0096-00-002-12 18-001765ffe319-6022 DCJ 121 DEMI 2 192.168.1.34 192.168.1.228 2002P2 online 0096-00-004-03 18-001ecafacbb4-6022 DCJ 071 DEMI 2 192.168.1.34 192.168.1.50 2002P2 online 0096-01-001-00 18-001765ffe33e-6022 DCJ 152 DEMI 2 192.168.1.34 192.168.1.124 2001P2 online 0096-00-003-07 18-0018b0345204-6022 DCJ 059 MEDI 2 192.168.1.34 192.168.1.146 2001P2 online 0096-00-003-12 18-0018b0345183-6022 DCJ 083 MEDI 2 192.168.1.34 192.168.1.130 2001P2 online 0096-00-003-10 18-0018b034521a-6022 DCJ 180 MEDI 2 192.168.1.34 192.168.7.24 2001P2 online 0096-00-001-08 18-0018b0345348-6022 DCJ 091 MEDI 2 192.168.1.34 192.168.7.174 2002P2 online 0096-00-004-14 18-001ecafacb7e-6022 DCJ 086 DEMI 2 192.168.1.34
IP Address Type State Regd-TN HWID FWVsn Prime DN DES Node TPS TLAN IP -------------- -------- ------- ---------------- -------------------- ------ -------- ------ ---- --------------- 192.168.7.21 2002P2 online 0096-00-001-09 18-001765ffe331-6022 DCJ 092 DEMI 2 192.168.1.34 192.168.7.223 2001P2 online 0096-00-002-09 18-0018b0345382-6022 DCJ 108 MEDI 2 192.168.1.34 192.168.7.23 2001P2 online 0096-00-001-15 18-0018b03452cb-6022 DCJ 099 MEDI 2 192.168.1.34 192.168.9.51 2001P2 online 0096-00-002-10 18-0018b0345209-6022 DCJ 109 MEDI 2 192.168.1.34 192.168.7.56 2002P2 online 0096-00-004-02 18-001ecafacb7d-6022 DCJ 085 DEMI 2 192.168.1.34 192.168.1.111 2002P2 online 0096-00-004-10 18-001ecafacbc1-6022 DCJ 151 DEMI 2 192.168.1.34 192.168.7.29 2001P2 online 0096-00-002-03 18-0018b034533d-6022 DCJ 105 MEDI 2 192.168.1.34 192.168.11.208 2002P2 online 0096-00-004-06 18-001ecafacbb6-6022 DCJ 074 DEMI 2 192.168.1.34 192.168.11.209 2002P2 online 0096-00-004-05 18-001ecafacbd4-6022 DCJ 073 DEMI 2 192.168.1.34
IP Address Type State Regd-TN HWID FWVsn Prime DN DES Node TPS TLAN IP -------------- -------- ------- ---------------- -------------------- ------ -------- ------ ---- --------------- 192.168.1.42 2002P1 online 0096-00-002-08 18-000ae408f28e-6000 B76 116 DEMI 2 192.168.1.34 192.168.9.36 2002P2 online 0096-00-002-00 18-001765ffe31f-6022 DCJ 102 DEMI 2 192.168.1.34 192.168.7.20 2002P1 online 0096-00-002-01 18-000ae408f07c-6000 B76 103 DEMI 2 192.168.1.34 192.168.11.211 2002P2 online 0096-00-004-13 18-001ecafacbc3-6022 DCJ 067 DEMI 2 192.168.1.34 192.168.12.45 2002P2 online 0096-01-001-02 18-001ecafacbb7-6022 DCJ 079 DEMI 2 192.168.1.34 192.168.11.210 2002P2 online 0096-00-004-08 18-001ecafacb74-6022 DCJ 054 DEMI 2 192.168.1.34 192.168.12.64 2001P2 online 0096-00-003-13 18-0018b034536b-6022 DCJ 070 MEDI 2 192.168.1.34 192.168.11.37 2002P1 online 0096-00-002-05 18-000ae408f07e-6000 B76 107 DEMI 2 192.168.1.34 192.168.11.36 2002P1 online 0096-00-002-04 18-000ae408f228-6000 B76 106 DEMI 2 192.168.1.34
IP Address Type State Regd-TN HWID FWVsn Prime DN DES Node TPS TLAN IP -------------- -------- ------- ---------------- -------------------- ------ -------- ------ ---- --------------- 192.168.1.77 2050PC online 0096-00-001-00 12-f7bc7adfb2c0-6066 228 142 GDG 2 192.168.1.34 192.168.14.55 2001P2 online 0096-00-004-15 18-0018b034527b-6022 DCJ 039 MEDI 2 192.168.1.34 192.168.1.56 2002P1 online 0096-00-001-14 18-000ae408f0a2-6000 B76 098 DEMI 2 192.168.1.34 192.168.7.22 2002P1 online 0096-00-001-10 18-000ae408f287-6000 B76 093 DEMI 2 192.168.1.34

Total sets 31

=> stat ip modl 1140
Model Name was not found


=> stat ip type 1120
Type was not found

=> stat ip modl 2001p2

TN type HWID STATUS HOSTIP SIGNALING IP
96 0 3 7 2001P2 MAC: REG 192.168.10.34 192.168.1.124:5000
180018b03452046602 DTLS SUP:NO ENCR:INSEC
CODEC(BW): G711a noVAD(1904), G711u noVAD(1904), G729A(784)*
MODEL: IP Phone 2001 Phase 2 FWID: 2 FWVer: DCJ PEC: NTDU90AA
96 0 3 12 2001P2 MAC: REG 192.168.10.34 192.168.1.146:5000
180018b03451836602 DTLS SUP:NO ENCR:INSEC
CODEC(BW): G711a noVAD(1904), G711u noVAD(1904), G729A(784)*
MODEL: IP Phone 2001 Phase 2 FWID: 2 FWVer: DCJ PEC: NTDU90AA
96 0 3 10 2001P2 MAC: REG 192.168.10.34 192.168.1.130:5000
180018b034521a6602 DTLS SUP:NO ENCR:INSEC
CODEC(BW): G711a noVAD(1904), G711u noVAD(1904), G729A(784)
MODEL: IP Phone 2001 Phase 2 FWID: 2 FWVer: DCJ PEC: NTDU90AA
96 0 1 8 2001P2 MAC: REG 192.168.10.34 192.168.7.24:5000
180018b03453486602 DTLS SUP:NO ENCR:INSEC
CODEC(BW): G711a noVAD(1904), G711u noVAD(1904), G729A(784)*
MODEL: IP Phone 2001 Phase 2 FWID: 2 FWVer: DCJ PEC: NTDU90AA
96 0 2 9 2001P2 MAC: REG 192.168.10.34 192.168.7.223:5000
180018b03453826602 DTLS SUP:NO ENCR:INSEC
CODEC(BW): G711a noVAD(1904), G711u noVAD(1904), G729A(784)
MODEL: IP Phone 2001 Phase 2 FWID: 2 FWVer: DCJ PEC: NTDU90AA
96 0 1 15 2001P2 MAC: REG 192.168.10.34 192.168.7.23:5000
180018b03452cb6602 DTLS SUP:NO ENCR:INSEC
CODEC(BW): G711a noVAD(1904), G711u noVAD(1904), G729A(784)*
MODEL: IP Phone 2001 Phase 2 FWID: 2 FWVer: DCJ PEC: NTDU90AA
96 0 2 10 2001P2 MAC: REG 192.168.10.34 192.168.9.51:5000
180018b03452096602 DTLS SUP:NO ENCR:INSEC
CODEC(BW): G711a noVAD(1904), G711u noVAD(1904), G729A(784)
MODEL: IP Phone 2001 Phase 2 FWID: 2 FWVer: DCJ PEC: NTDU90AA
96 0 2 3 2001P2 MAC: REG 192.168.10.34 192.168.7.29:5000
180018b034533d6602 DTLS SUP:NO ENCR:INSEC
CODEC(BW): G711a noVAD(1904), G711u noVAD(1904), G729A(784)
MODEL: IP Phone 2001 Phase 2 FWID: 2 FWVer: DCJ PEC: NTDU90AA

TN type HWID STATUS HOSTIP SIGNALING IP
96 0 3 13 2001P2 MAC: REG 192.168.10.34 192.168.12.64:5000
180018b034536b6602 DTLS SUP:NO ENCR:INSEC
CODEC(BW): G711a noVAD(1904), G711u noVAD(1904), G729A(784)
MODEL: IP Phone 2001 Phase 2 FWID: 2 FWVer: DCJ PEC: NTDU90AA
96 0 4 15 2001P2 MAC: REG 192.168.10.34 192.168.14.55:5000
180018b034527b6602 DTLS SUP:NO ENCR:INSEC
CODEC(BW): G711a noVAD(1904), G711u noVAD(1904), G729A(784)
MODEL: IP Phone 2001 Phase 2 FWID: 2 FWVer: DCJ PEC: NTDU90AA

 

[Triton101]

i would start with the basics, pinging the NODE ip, you said that works,

I would have to assume that you are doing that from the IP phone (util Ping) and not a pc. that would eliminate :
1: subnet mask
2: default gateway
3: vlan access

if you "can" ping from the phone to the NODE, then I would move to other suggestions

if someone on the network is using a link layer discovery software to inventory the system, maybe it's some incompatibility?

if it's all of a sudden and all the phones (1140/20) something was turned on/off on the LAN switchports maybe?

if no one is messing around with the configs, then it's less likely to be the phones/pbx(cs1000)


__________________________________________________________
Find a job you love and you'll never work a day in your life. - Confucius

 

[lexer]

Triton101, Thanks for your answers.
I'm using subnetting in my LAN, the network mask is 255.255.252.0, I've got Ip phones in a network 192.168.0.X and others Ip phones in a network 192.168.1.X, CS server is in the network 192.168.1.X and a router is the network 192.168.1.X, If I unplug the router from LAN netwotk, ip phones in network 192.168.0.X stop from working, this phone needs router to reach the CS (SS),
My question is: CS CPPM co-Resident rls 6.0 doesn't suport Subnetting in its TLAN?
the customer has PC's in both networks 192.168.0.X and 192.168.1.X and when I unplugged router from the LAN PC's continue working

 

[Triton101]

Hey lexer, with a 255.255.252.0 subnet mask 252=11111100, so the third octet of 0 or 1 are in the same subnet, the gateway address will not be used in that case, and the requests will be sent out as ARP requests on the LAN (even if a vlan is used).

if you created the Node / Sig server/ UCM/ phones etc. with the same subnet, then all should be good (so long as your LAN switches have a single VLAN across those devices

but if for some reason you created a subnet of 255.255.255.0 on 1 device, it will try to use the default gateway to go from 192.168.0.x to 192.168.1.x

so by using 255.255.252.0 as a mask you are using 192.168.0.1 to 192.168.3.254 in the same subnet for host addresses.




__________________________________________________________
Find a job you love and you'll never work a day in your life. - Confucius

 

[lexer]

Thanks Triton101, Using ifconfig in Linux CS I saw that the CS mask is still 255.255.255.0, I only changed CS (SS) and MGC using EM, I think that I have to change the mask on the CS through its serial to solve the problem

 

[Triton101]

well since Call Server is only ELAN, i don't think it would stop the registration of the phones to the NODE IP.

If the NODE and TPS (Sig server part) have 255.255.252.0 as the mask, as well as the phones, then you should be able to see the NODE/TN request screen on the phones.

what is the subnet mask on the 11xx phones?

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[lexer]

subnet mask for Ip phone is 255.255.252.0, I'm reinstalling linux for changing subnet mask