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IP PHONE problem 1

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godslavesmith

Technical User
Mar 12, 2009
90
SA
is there any way to reset the ip phones ?

many times i face this problem ,,,

some of the ip phones cannot be configured

it tells me :(ip conflict )

and i cannot get in the setting of the phone to change the ip address ,

in this case we replace the phone with one new

i want to reset this phone how ??????


ip1120 , ip 1140 , 2004
 
This guide of mine is quite old now, but may help you.

How to program a Nortel I2002 / I2004 Internet Soft Phone

There are two ways to get into the phones programming.

Plug in the Lan RS232 cord, before you plug in the phones power cord. Upon the phones power-up sequence, you will see the “Nortel Networks” message. At that point, press the Four buttons below the display screen from Left to Right very quickly!.

Another way is to use the “SKS” (silly key sequence) method. This is used when the phone has already been powered up & saves the need to manually unplug / turn off the power source.

Press the Mute Key, Right Arrow, Up Arrow, Left Arrow, Down Arrow, Up Arrow, Mute Key & any Key on the keypad.

If it’s successful, Then you will see the following information on the screen.

Manual Cfg

DHCP? (0 – No, 1-Yes): 1 “Press 1”

DHCP:0-Full, 1-Partial:1 “Press 1”

S1 IP: 209.159.188.126 “Enter in the IP Address”

S1 PORT: 4100 “Key in 4100 for Meridian, Succession, Call Server”

S1 ACTION: 1 “Press Enter”

S1 RETRY COUNT: 10 “Press Enter”

S2 IP: 192.168.0.0 “Press Enter”

S2 PORT: 4100 “Press Enter”

S2 ACTION: 1 “Press Enter”

S2 RETRY COUNT: 10 “Press Enter”

VLAN?(0-No, 1-Ma, 2-Au)0 “Press 0”

Cfg XAS?(0-No, 1-Yes):1 “Press 0”

XAS IP: 0.0.0.0 “Press Enter”

The phone will reset & then power up to look for the IP address listed as above. If all is well, then you will be prompted to enter in the node & TN.

e.g. Node = "1" & TN = 62 22. Use the Up, Down, Left & Right arrow keys below the display or the “Tab” key to navigate to the correct lines.

During Bootup of ip 11xx series or i2007 sets it asks for a default password

When powering up the ip 11xx series or i2007 sets and Password protection is enabled, a password is required to access the Tools menu, or to allow the boot-up sequence to continue.
Also when the Tools icon is pressed, a password prompt window appears.

Use the dialpad and enter the password 26567*738 (color*set) to access the Tools menu.

I hope this helps?

All the best

Firebird Scrambler
Meridian Programmer in the UK

Useful Nortel forum at
If it's working, then leave it alone!.
 
thank you firebirdscrambler very much

i know this process but the problem is

i cannot even get into this configuration

i have tried all things but onlt shows : ip conflict

any way thanks for passing
 
It sounds like you have some IP phones that have been originally setup with the same S1 or S2 IP address?. Have you tried powering up the phone via a mains power supply without a LAN cable, or my connecting to a different IP Network?.

All the best

Firebird Scrambler
Meridian Programmer in the UK

Useful Nortel forum at
If it's working, then leave it alone!.
 
no i did not

i will try and i hope it will be Beneficially

thank you again
 
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