This guide of mine is quite old now, but may help you.
How to program a Nortel I2002 / I2004 Internet Soft Phone
There are two ways to get into the phones programming.
Plug in the Lan RS232 cord, before you plug in the phones power cord. Upon the phones power-up sequence, you will see the “Nortel Networks” message. At that point, press the Four buttons below the display screen from Left to Right very quickly!.
Another way is to use the “SKS” (silly key sequence) method. This is used when the phone has already been powered up & saves the need to manually unplug / turn off the power source.
Press the Mute Key, Right Arrow, Up Arrow, Left Arrow, Down Arrow, Up Arrow, Mute Key & any Key on the keypad.
If it’s successful, Then you will see the following information on the screen.
Manual Cfg
DHCP? (0 – No, 1-Yes): 1 “Press 1”
DHCP:0-Full, 1-Partial:1 “Press 1”
S1 IP: 209.159.188.126 “Enter in the IP Address”
S1 PORT: 4100 “Key in 4100 for Meridian, Succession, Call Server”
S1 ACTION: 1 “Press Enter”
S1 RETRY COUNT: 10 “Press Enter”
S2 IP: 192.168.0.0 “Press Enter”
S2 PORT: 4100 “Press Enter”
S2 ACTION: 1 “Press Enter”
S2 RETRY COUNT: 10 “Press Enter”
VLAN?(0-No, 1-Ma, 2-Au)0 “Press 0”
Cfg XAS?(0-No, 1-Yes):1 “Press 0”
XAS IP: 0.0.0.0 “Press Enter”
The phone will reset & then power up to look for the IP address listed as above. If all is well, then you will be prompted to enter in the node & TN.
e.g. Node = "1" & TN = 62 22. Use the Up, Down, Left & Right arrow keys below the display or the “Tab” key to navigate to the correct lines.
During Bootup of ip 11xx series or i2007 sets it asks for a default password
When powering up the ip 11xx series or i2007 sets and Password protection is enabled, a password is required to access the Tools menu, or to allow the boot-up sequence to continue.
Also when the Tools icon is pressed, a password prompt window appears.
Use the dialpad and enter the password
26567*738 (color*set) to access the Tools menu.
I hope this helps?
All the best
Firebird Scrambler
Meridian Programmer in the UK
Useful Nortel forum at
If it's working, then leave it alone!.