IP networking ELU32

[PCLOP]

Hi

We have a customer that uses ip networking between two sites,
After app:1 hour the audio is missing but the line is still active.

<SUSIP:ROU=40,TRU=ALL;
STATUS INFORMATION AT 14:34:11 20JUL05
ROU TRU TYPE TRAFFIC STATE/PTR LINE STATE/PTR ADD INFO
40 001-1 TL65 SPEECH #0000 BUSY
40 001-2 TL65 IDLE #0001 FREE
40 001-3 TL65 IDLE #0002 FREE
40 001-4 TL65 IDLE #0003 FREE


Any solutions?

 

[singhbrindisi]

Hi,

try restarting PU: TLP65

Cheers,

""The truth about action must be known and the truth of inaction also must be known; even so the truth about prohibited action must be known. For mysterious are the ways of action""

 

[rinma]

What is a SP of MD110?
Which codec are you using?
What is a firmware of ELU32 board?
After restarting TLP65 is the error happend again?

 

[PCLOP]

What is a SP of MD110? BC12 SP6
Which codec are you using? G-729
What is a firmware of ELU32 board? THE LATEST
After restarting TLP65 is the error happend again? YES

 

[rinma]

Hi PCLOP,
If a firmware version of ELU32 is R4F (from SP7),
there is a published service advice for that firmware:
Subject: New Service Advice for IP recommendations in BC12 systems has been released[Scanned]

Hi All

Jitter buffer configuration:

In the SP7 package VOIPF R4F was released.

It has now come to our knowledge that if the application parameter 109 is changed from default (3) and the adaptive jitter buffer is turned off, there is a chance that the amount of lost packages increases and results in lower speech quality.

This problem starts if jitter buffer size is set to a higher value then 6 (60ms) by application parameter 191 or 235.

To avoid this situation please try to keep the default value of PARNUM 109, until next release of VOIPF is available that will correct this.

IP telephone application R4F:

In the R4F application the new flag CompatibleWithR3Applications was introduced in the configuration file. The value YES shall be used when there is a network with mixed IP telephone applications R3x and R4x but also when there are DBC 413 01 IP telephones in the network. The value NO should be used when all the telephones have an application R4F or later. NO is the default value.

After SP7 was released, we have found a fault in the routine for this parameter, which means that when the parameter is set to NO there is no speech connection in one traffic case.

Until the next release of application, the recommendation is to set the parameter to YES.

In addition Ericsson has recalled all ELU32 boards with board revision lower than R6A.

Hope that helps!!