I have been struggling with the seemingly simple task of changing the IP address for our Spokane CMS Link to our CMS server located in our OB2 building in another city. I believe that I understand the process quite well, but, have not been able to successfully make the change. The new link just simply will not come up. Changing back was a bit of a challenge, too, until I realized that it will come back if I busy, reset, and release the CLAN board. Also, it appeared that the CMS hosts file needs to have the link not being used "commented out". 98Converter mentions that Comm Proc may need to be restarted as well. I don't know how to do that, unless I already have by virtue of resetting the CLAN board. Our customer has a dual connection set up, and, I am able to ping and traceroute from the CMS to the CLAN when in the new IP configuration (xxx.xxx.200.241/24/gateway .1).
Status on the link looks good. The only thing that looks out of place is that it shows "0" (zero) for the number of channels. This should be "1".
I am so confident in my PBX programming that I feel the problem may be either in the CMS programming (perhaps something further than the /etc/hosts file), or in the customer switch/router configuration. I would like to be sure that I have everything correct on my end before approaching the customer.
For security reasons, the first two octets have been "x"d out. ***************************************************************************************************
This IP-Route shows the destination node as "cms", which is the OB2 CMS server.
The Gateway is shown as "ethernet", which is our CLAN:
Route Destination Gateway/ C-LAN Metric/ Accepted
Number Node Subnet Mask Port Network Bits by C-LAN
1 cms ethernet 02A1517 0 accepted
255.255.255.0 24
****************************************************************************************************
IP NODE NAMES
Name IP Address
CLAN-YAK-04C20 xxx.xxx.15 .31
CLAN2 xxx.xxx.247.220
CLAN2-YAK-04C14 xxx.xxx.15 .32
Clan-a3 xxx.xxx.247.222
IP-Ann.-02B15 xxx.xxx.247.221
Telecount xxx.xxx.118.6
VAL-YAK-04C15 xxx.xxx.15 .33
cms xxx.xxx.127.203 (this is the CMS in OB2)
default 0 .0 .0 .0
ethernet xxx.xxx.247.219 (new is xxx.xxx.247.241....this is the CLAN)
gateway xxx.xxx.247.217 (new is xxx.xxx.200.1)
printer xxx.xxx.250.64
*******************************************************************************************************
IP INTERFACES
Net
ON Type Slot Code Sfx Node Name Subnet Mask Gateway Address Rgn VLAN
y C-LAN 02A15 TN799 D ethernet 255.255.255.248 xxx.xxx.247.217 5 n (new is xxx.xxx.200.1/24)
y C-LAN 02B03 TN799 D CLAN2 255.255.255.248 xxx.xxx.247.217 4 n
y VAL 02B15 TN2501 IP-Ann.-02B15 255.255.255.248 xxx.xxx.247.217 1
y C-LAN 04C20 TN799 D CLAN-YAK-04C20 255.255.255.0 xxx.xxx.15 .1 2 n
y C-LAN 01D12 TN799 D Clan-a3 255.255.255.248 xxx.xxx.247.217 1 n
y C-LAN 04C14 TN799 D CLAN2-YAK-04C14 255.255.255.0 xxx.xxx.15 .1 2 n
y VAL 04C15 TN2501 VAL-YAK-04C15 255.255.255.0 xxx.xxx.15 .1 3
****************************************************************************************
PROCESSOR CHANNEL ASSIGNMENT
Proc Gtwy Interface Destination Session Mach
Chan Enable Appl. To Mode Link/Chan Node Port Local/Remote ID
1: n 0
2: n 0
3: n 0
4: n 0
5: n 0
6: n 0
7: n 0
8: n 0
9: n 0
10: y mis s 1 5001 cms 0 1 1
**********************************************************************************************************
Data Extension: 1989 Name: Ethernet LAN Data Module
Type: ethernet
Port: 02A1517
Link: 1
*********************************************************************************************************
CMS Hosts file: Changing the comment from the old CLAN Address to the new.
(Presently this shows the CMS using the old IP address for this link):
xxx.xxx.211.195 switch1 # Clan Link to Acd-1
#xxx.xxx.200.241 spokanecms.dshs.wa.gov # Clan Link to Acd-2 (new with DNS)
#xxx.xxx.200.241 switch2 # Clan Link to Acd-2 (new)
xxx.xxx.247.219 switch2 # Clan Link to Acd-2
xxx.xxx.211.196 switch3 # Clan Link to Acd-3
xxx.xxx.216.243 switch4 # Clan Link to Acd-4
xxx.xxx.207.244 switch5 # Clan Link to Acd-5
xxx.xxx.196.29 switch6 # Clan Link to Acd-6
xxx.xxx.207.247 switch7 # Clan Link to Acd-7
**********************************************************************************************************