IP 500 5.0 (18) CO lines stay connected after hung up

[trippercomm]

I have embedded mail on this IP500 and some of the lines are staying connected for DAYS until all lines can't be used until reboot.
I thought there was an issue with 5.0 but can't find it.
Any thoughts on this?

 

[Westi]

disconnect supervision turned on?
Disconnect sent from the line provider too?
I installed a customer a few weeks back and the line provider didn't have that on the lines and opening a service ticket was a hassle because they claimed that this doesn't exist on analog lines. So be persistent and don't take "not able to" for a valid answer from your line provider.
The disconnect signal is a 500ms voltage drop on the line and you can easily check it with a multi meter on the line when you call in from your cell phone and then hang up only on the cell.

Joe W.

FHandw., ACSS

insanity is just a state of mind

 

[trippercomm]

Yeah, I have a call into them for that already..just thought that I ran into that one day with a software Reslease.....I'll test with a meter....
thanks bro.