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IP 2033 factory reset
- Thread starter byrontel
- Start date
Firebird Scrambler
Systems Engineer
Here is the instructions for other IP terminals below
Restore to Factory Default (applies to IP Phone 2007, 1110, 1120E, 1140E, 1150E, 1210, 1220 and 1230)
The UNIStim firmware release 3.0 for IP Phones introduces the ability to restore an IP Phone to a 'factory default' configuration. This can be useful when redeploying an IP Phone from one location to another, when starting to use an IP Phone with unknown history, or to reset to a known baseline configuration.
With UNIStim firmware release 3.0, the following keypad sequence is used to reset all provisioning parameters to a 'factory default':
[*][*][7][3][6][3][9][MAC][#][#]
Where MAC corresponds to the MAC address of the IP Phone which can be found on a label on the back of the IP Phone.
Since a MAC address can contain the letters A through F, the letters A, B and C can be entered via the [2] key on the dialpad, and letters D, E and F can be entered via the [3] key.
For example, an IP Phone with MAC address 00:19:E1:E2:17:12 would be reset to 'factory default' when the sequence **73639001931321712## is entered on the keypad.
Unfortunately there is no mechanism to reset Phase 2 sets to the factory default
#################################################
Here are some specific notes for the 2033 phone
Firmware Release S63 for IP Audio Conference Phone 2033
Corrections included in this Maintenance Release
This maintenance release addresses the following problems reported from the field:
Description 2033 can not register if signaling server has patch MPLR20477
Comment With the patch installed the IP Audio Conference Phone 2033 sets do not register
Outcome Problem fixed and tested OK
Description 2033 ringer volume not changing on s58 firmware
Comment Not possible to change ringer default volume
Outcome Problem fixed and tested OK
Description currency.xml file contains incorrect name of 2033 set
Comment Currency file incorrect on nortel.com software portal
Outcome Currency file corrected
==================================================================================
IP Audio Conference Phone 2033 is supported on the following Call Server Releases:
CS 1000 4.5 - X21 4.50W
- IP Line 4.50.25 or later
- SS 4.50.25 or later
CS 1000 4.0 - X21 4.00T -
IP Line 4.00.31 Pentium or later
- IP Line 4.00.32 Strong Arm or later
- SS 4.00.31 or later
Patch MPLR19682 is required to be applied on the Communication Server 1000 system R4.0. Install the patch prior to installing any IP Audio Conference Phone 2033. It is required on Releases prior to R4.5 to allow the phone to be configured into the proper class of service for Handsfree Allowed Mode (HFA).
When configuring the Terminal Number (TN) associated with the IP Audio Conference Phone 2033, enable handsfree by entering HFA at the CLS prompt.
Succession Enterprise 3.0 - X21 3.00 -
IP Line 3.10.81 or later
- SS 2.10.81 or later
Patch MPLR19682 is required to be applied on the Communication Server 1000 system R3.0. Install the patch prior to installing any IP Audio Conference Phone 2033. It is required on Releases prior to R4.5 to allow the phone to be configured into the proper class of service for Handsfree Allowed Mode (HFA).
When configuring the Terminal Number (TN) associated with the IP Audio Conference Phone 2033, enable handsfree by entering HFA at the CLS prompt.
To ensure proper working of the phone alerter, Patch number MPLR18688 is required to be installed on CS1000 Release 3.0
=======================================================================================
Upgrading firmware from 2310S10 to this release 2310S63
To upgrade the IP Audio Conference Phone 2033 firmware from 2310S10 to 2310S63, the phone must go through the following two steps:
Step 1: Upgrade to 2310S18 from 2310S10 via TFTP:
1. Upload the following two files to the TFTP server
• target firmware load: 2310S18.bin
• configuration file: i2033.cfg. Ensure the bin file name in the configuration file is correspondent to the target load. In this case:
SET APPNAME 2310S18.bin
Please note: the name of bin file is case sensitive.
2. Configuration on IP Audio Conference Phone 2033:
• Power up the IP Audio Conference Phone 2033, when the phone displays “Nortel”, press the softkeys SK1 SK2 SK3 to get into the manual config menu.
• When the phone displays: “TFTP Server IP:”, enter the TFTP server IP address
• Let the phone go through the configuration sequence. After rebooted, the phone will start to download 2310S18 via TFTP.
Step 2: Upgrade from 2310S18 to 2310S63 via UFTP, i.e. enhance firmware download:
1. Remove 2310S18.bin and i2033.cfg from the above TFTP server to avoid a constant loop.
2. Upload 2310S63.bin to the UFTP server. Please refer to CS1k on how to upload firmware on the “Element Manager”.
3. Config IP Audio Conference Phone 2033
4. Power up the IP Audio Conference Phone 2033, when the phone displays “Nortel”, press the softkeys SK1 SK2 SK3 to get into the manual config menu.
5. When the phone displays: “S1 IP:”, enter the S1 server IP address
6. Let the phone go through the configuration sequence. After rebooted and connected to the S1, if the load on the phone is different from the load on the server, the phone will start to download 2310S63 via UFTP automatically.
Please note: all IP Audio Conference Phone 2033 phones on a CS1K system running 2310S10 should be registered with a single node to ensure they all go through the upgrade process. Once they are running S58 they should be moved to a different node than any new units loaded with 2310S10. This will ensure none of the existing IP Audio Conference Phone 2033’s are downgraded back to 2310S18.
Upgrading from 2310S18 and 2310S58 to this release 2310S63
On installation or rebooting, the IP Audio Conference Phone 2033 automatically downloads the firmware placed on the UFTP server. [Use the procedure described in steps 2 to 6 above].
All the best
Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK
If it's working, then leave it alone!.
Restore to Factory Default (applies to IP Phone 2007, 1110, 1120E, 1140E, 1150E, 1210, 1220 and 1230)
The UNIStim firmware release 3.0 for IP Phones introduces the ability to restore an IP Phone to a 'factory default' configuration. This can be useful when redeploying an IP Phone from one location to another, when starting to use an IP Phone with unknown history, or to reset to a known baseline configuration.
With UNIStim firmware release 3.0, the following keypad sequence is used to reset all provisioning parameters to a 'factory default':
[*][*][7][3][6][3][9][MAC][#][#]
Where MAC corresponds to the MAC address of the IP Phone which can be found on a label on the back of the IP Phone.
Since a MAC address can contain the letters A through F, the letters A, B and C can be entered via the [2] key on the dialpad, and letters D, E and F can be entered via the [3] key.
For example, an IP Phone with MAC address 00:19:E1:E2:17:12 would be reset to 'factory default' when the sequence **73639001931321712## is entered on the keypad.
Unfortunately there is no mechanism to reset Phase 2 sets to the factory default
#################################################
Here are some specific notes for the 2033 phone
Firmware Release S63 for IP Audio Conference Phone 2033
Corrections included in this Maintenance Release
This maintenance release addresses the following problems reported from the field:
Description 2033 can not register if signaling server has patch MPLR20477
Comment With the patch installed the IP Audio Conference Phone 2033 sets do not register
Outcome Problem fixed and tested OK
Description 2033 ringer volume not changing on s58 firmware
Comment Not possible to change ringer default volume
Outcome Problem fixed and tested OK
Description currency.xml file contains incorrect name of 2033 set
Comment Currency file incorrect on nortel.com software portal
Outcome Currency file corrected
==================================================================================
IP Audio Conference Phone 2033 is supported on the following Call Server Releases:
CS 1000 4.5 - X21 4.50W
- IP Line 4.50.25 or later
- SS 4.50.25 or later
CS 1000 4.0 - X21 4.00T -
IP Line 4.00.31 Pentium or later
- IP Line 4.00.32 Strong Arm or later
- SS 4.00.31 or later
Patch MPLR19682 is required to be applied on the Communication Server 1000 system R4.0. Install the patch prior to installing any IP Audio Conference Phone 2033. It is required on Releases prior to R4.5 to allow the phone to be configured into the proper class of service for Handsfree Allowed Mode (HFA).
When configuring the Terminal Number (TN) associated with the IP Audio Conference Phone 2033, enable handsfree by entering HFA at the CLS prompt.
Succession Enterprise 3.0 - X21 3.00 -
IP Line 3.10.81 or later
- SS 2.10.81 or later
Patch MPLR19682 is required to be applied on the Communication Server 1000 system R3.0. Install the patch prior to installing any IP Audio Conference Phone 2033. It is required on Releases prior to R4.5 to allow the phone to be configured into the proper class of service for Handsfree Allowed Mode (HFA).
When configuring the Terminal Number (TN) associated with the IP Audio Conference Phone 2033, enable handsfree by entering HFA at the CLS prompt.
To ensure proper working of the phone alerter, Patch number MPLR18688 is required to be installed on CS1000 Release 3.0
=======================================================================================
Upgrading firmware from 2310S10 to this release 2310S63
To upgrade the IP Audio Conference Phone 2033 firmware from 2310S10 to 2310S63, the phone must go through the following two steps:
Step 1: Upgrade to 2310S18 from 2310S10 via TFTP:
1. Upload the following two files to the TFTP server
• target firmware load: 2310S18.bin
• configuration file: i2033.cfg. Ensure the bin file name in the configuration file is correspondent to the target load. In this case:
SET APPNAME 2310S18.bin
Please note: the name of bin file is case sensitive.
2. Configuration on IP Audio Conference Phone 2033:
• Power up the IP Audio Conference Phone 2033, when the phone displays “Nortel”, press the softkeys SK1 SK2 SK3 to get into the manual config menu.
• When the phone displays: “TFTP Server IP:”, enter the TFTP server IP address
• Let the phone go through the configuration sequence. After rebooted, the phone will start to download 2310S18 via TFTP.
Step 2: Upgrade from 2310S18 to 2310S63 via UFTP, i.e. enhance firmware download:
1. Remove 2310S18.bin and i2033.cfg from the above TFTP server to avoid a constant loop.
2. Upload 2310S63.bin to the UFTP server. Please refer to CS1k on how to upload firmware on the “Element Manager”.
3. Config IP Audio Conference Phone 2033
4. Power up the IP Audio Conference Phone 2033, when the phone displays “Nortel”, press the softkeys SK1 SK2 SK3 to get into the manual config menu.
5. When the phone displays: “S1 IP:”, enter the S1 server IP address
6. Let the phone go through the configuration sequence. After rebooted and connected to the S1, if the load on the phone is different from the load on the server, the phone will start to download 2310S63 via UFTP automatically.
Please note: all IP Audio Conference Phone 2033 phones on a CS1K system running 2310S10 should be registered with a single node to ensure they all go through the upgrade process. Once they are running S58 they should be moved to a different node than any new units loaded with 2310S10. This will ensure none of the existing IP Audio Conference Phone 2033’s are downgraded back to 2310S18.
Upgrading from 2310S18 and 2310S58 to this release 2310S63
On installation or rebooting, the IP Audio Conference Phone 2033 automatically downloads the firmware placed on the UFTP server. [Use the procedure described in steps 2 to 6 above].
All the best
Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK
If it's working, then leave it alone!.
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