Nov 15, 2008 #1 PCDsun IS-IT--Management Feb 4, 2005 44 US Can the new I1220 telephones be used as ACD agent phones? I understand the only restriction is on call recording and monitoring. Is there any display or other restrictions?
Can the new I1220 telephones be used as ACD agent phones? I understand the only restriction is on call recording and monitoring. Is there any display or other restrictions?