Hello all,
We have a Mitel 3300 with a BT UK SIP trunk that presented incoming numbers fine, until we upgraded to MiVoice 7.2, now incoming calls show the +44 and when you lift the handset to answer the call a load of digits get stripped off.
Our supplier will not change the way they present the calls as they say the calls adhere to the SIP standard so it's on us to change our system accordingly.
I assume we need to add a rule in the 'Inward Dialing Modification' form but wondered if someone could give a quick tutorial on this. I know that once it's set you then assign it to the SIP trunk, I just need help with the form itself.
So for:
Digits to match
Digit Length Operator
Digit Length
Number of Digits to absorb
Digits to be inserted
So, all I want to do is strip the '+44' and replace with a '0'
Any help greatly appreciated!
Thanks
We have a Mitel 3300 with a BT UK SIP trunk that presented incoming numbers fine, until we upgraded to MiVoice 7.2, now incoming calls show the +44 and when you lift the handset to answer the call a load of digits get stripped off.
Our supplier will not change the way they present the calls as they say the calls adhere to the SIP standard so it's on us to change our system accordingly.
I assume we need to add a rule in the 'Inward Dialing Modification' form but wondered if someone could give a quick tutorial on this. I know that once it's set you then assign it to the SIP trunk, I just need help with the form itself.
So for:
Digits to match
Digit Length Operator
Digit Length
Number of Digits to absorb
Digits to be inserted
So, all I want to do is strip the '+44' and replace with a '0'
Any help greatly appreciated!
Thanks
