Intuity Warning message

[heyitsthephoneguy]

Hello,

Anyone know how to clear this warning from my Intuity?

APP : VP
Resource Type : CPUPERF
Alarm Code : 2


This is an old alarm (it was reported in Feb of 02). I just took over Administration on this Intuity and I'm trying to clear the error & Administration Log. I've looked in the Alarm & Messages log without success.

TIA,
Steve

 

[jaymzter]

when was the last time the intuity was rebooted? if more than 90 days you need to schedule a reboot. CPUPERF is an warning that should clear itself, but since you've had it so long, I would definitely reboot. It will clear the alarm and you'll be ok

 

[Phonia]

As an FYI, for some versions of the Avaya VM products (including but not limited to Intuity) Avaya says that 45 day reboot schedules are necessary. If your Intuity is a 4 or below, you might have to do scheduled reboots more often. After a certain release (not sure of the number), it's supposed to be fine for 180 days, but early Intuity 5s qualify in the 90 day group.