I have an Intuity r4 alarming a minor VP software 4 minor. I am trying to find some info resolving this alarm.
What we've found thus far:
-In the maintenance log there is an error:
x ERR SpDskMgr 1 spaudit.c:243 x
xApp: VP EventID:SPDM005 Date/Time Rec:03/09/10 01:00:26 Cnt: 1 x
xAudit error: amount of speech sold inconsistent with amount available.
-We check the audit and everything looks ok. Here is a copy:
Max Average Trusted Server Sessions: 0.00
Max Average TCP/IP Ports in Use: 0.00
Max Hrs Speech Used: 8 Hrs per Subscriber: 0.10
Purchased Hours: 80 Potential Hours: 124
Available Hours: 44
-We tried a reboot so it would rerun the audit and the error and alarm keeps coming back.
Any help is greatly appreciated.
Matt--Technical Support, Network Operations Center
ACA-Voice Management
ACE-IP Telephony
Converged+ Certified
What we've found thus far:
-In the maintenance log there is an error:
x ERR SpDskMgr 1 spaudit.c:243 x
xApp: VP EventID:SPDM005 Date/Time Rec:03/09/10 01:00:26 Cnt: 1 x
xAudit error: amount of speech sold inconsistent with amount available.
-We check the audit and everything looks ok. Here is a copy:
Max Average Trusted Server Sessions: 0.00
Max Average TCP/IP Ports in Use: 0.00
Max Hrs Speech Used: 8 Hrs per Subscriber: 0.10
Purchased Hours: 80 Potential Hours: 124
Available Hours: 44
-We tried a reboot so it would rerun the audit and the error and alarm keeps coming back.
Any help is greatly appreciated.
Matt--Technical Support, Network Operations Center
ACA-Voice Management
ACE-IP Telephony
Converged+ Certified