Is there a way to set up a tree type mailbox in the intuity AUDIX?
I want to give people the option to go to our VRU without telling them to *T XXXX. I thought about pressing zero but isnt that global for the operator?
You can set up the zero out destination to something other than the system default. Each subscriber form has a place to put a zero out destination, and it will override the system wide setting. In addition, you can make a autoattdt of the subscriber, and 'nest' other autoattdts within a autoatdt.
Da-vi'do Juan-is'imo
P.S. For the best response to a question, read FAQ222-2244. Also give the type & version of your voice mail & pbx & preview your post to make sure it is complete & understandable. Please answer all questions so that I may have the info to assist you. Leaving a post on how you fixed the problem will also be appreciated.
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