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Internet Explorer is not functioning.

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jokersmild

Vendor
Apr 6, 2003
14
US
A friend of mine is running a Gateway with WINXP home. It was running really slow and she asked me to take a look at it.

I ran Spybot s&d and cleaned out a load of spybots and adware and exploits. Then I ran msconfig and unchecked everything accept ms task and systray.

The computer then worked fine, but on Monday my friend called me with a new problem. After examing the box I found that IE6 would nolonger function nor would the file browser. I tried re-installing IE6, but it still does not function. when I try to open IE or My Computer, it gives me the hourglass and then does nothing.

MSN Explorer works fine, but I need to get IE functioning again so that my friend can browse her files.

Thanks
 
Do completely the steps in faq608-4650
Do not ignore the possibility of a virus, as discussed in Step #1 of that FAQ.
 
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