Internal Exchange user can send email but not receive 1

[Daveyd123]

I am running Exchange 2003 SP2. I have a user than can send internal and external email but cannot receive anything internal or external.

I logged into her PC and could send/receive fine. I deleted her Outlook profile and that did not work. I ran detect/repair on Outlook and it did not work.

Any ideas why she can't receive any internal/external email but can send it?

 

[EduardoA]

Have you looked at the account settings in AD? Any message restrictions?

 

[EduardoA]

One more thing. Check for email forwarding address, maybe forwarded to another account and deliver messages to both forwarding address and mailbox not checked.

 

[Daveyd123]

No restrictions, no quotas...nothing.

She was able to receive email yesterday afternoon and nothing since then. I administer the Exchange server and have changed nothing

 

[Daveyd123]

Whats really weird is...I checked her mailbox in Exchange Management and it said se had 364 items. I sent her an email and refreshed ESM and it said she had 365 items but she did not receive anything.

I even loggedon as her on another PC, and she can't receive and emails. According to her AD account, there are no restrictions whatsoever

 

[EduardoA]

Did you try checking her account via OWA? While in OWA check rules if any, they might be causing the problem.

 

[Daveyd123]

That was it..sorta..you mentioned the Rules, so I checked her Rule base in Outlook and she had a rule setup to forward All messages to her Calendar. Why she did that...who knows And how that would work sending all email to her calendar...who knows