Internal Calls Forwarding But External Calls Don't 1

[thegenerallee]

I have an extension that need to forward to an external number. When calling the number internally it's forwarding as expected. But external calls are not forwarding to the specified number at all. Is there a class or something I need to adjust for external calls to be forwarded as well?

Thanks in advance for any help you guys can provide!

 

[cmawbey]

try this

LD 15
req: Chg
Type: RDR
Opt: CFF

 

[KCFLHRC]

CFXA in CLS

 

[thegenerallee]

@KCFLHRC: It's set but I've seen no improvement. Here's the 500's setup. I've replaced the real number in the "HUNT" and "FTR FDN" fields with a fake number to make it, but the 9 at the beginning of the numbers is actually in the setting. I can't get the CFW FTR to take a number either. Keep getting a SCH0356 message if I just try to do "FTR CFW 91234567890" at the prompt.


DES NWS
TN 019 0 00 14
TYPE 500
CDEN 4D
CUST 0
WRLS NO
DN 8504 0 MARP
AST NO
IAPG 0
HUNT 91234567890
TGAR 1
LDN NO
NCOS 7
SGRP 0
RNPG 0
LNRS 16
XLST
SCI 0
CLS UNR DTN FBD XFA WTA THFD FNA HTD ONS
LPR XRA CWD SWD MWA RMMD SMWD LPD XHD SLKD CCSD LNA TVD
CFTA SFA MRD C6D CNID CLBD AUTU
ICDA CDMD LLCN EHTD MCTD
GPUD DPUD CFXA ARHD OVDD AGTD CLTD LDTD ASCD
MBXD CPFA CPTA DDGA NAMA MIND
MCRD
EXR0 SHL ABDD CFHA DNDY DNO3
CWND USMD USRD BNRD OCBD RTDD RBDD RBHD FAXD CNUD CNAD PGND FTTU
RCO 0
PLEV 02
AACS NO
MLWU_LANG 0
FTR CFW 16
FTR FDN 91234567890

 

[KCFLHRC]

IN LD 15, change your FTOP to FTLY. By default it is FRES which is fully restricted on trunk to trunk connections.

 

[thegenerallee]

@KCFLHRC: Mind if I ask for some example prompts? I assume I would need to start with a "chg" then hit enter until it got to the FTOP prompt but are there any special values (i.e. type) I need to specify so that the system knows what I'm changing?

 

[thegenerallee]

@KCFLHRC: Actually, I figured it out. I found that the net_data type is what I needed for the "chg" command but I'm not seeing any improvement in it forwarding.

 

[GHTROUT]

Here is a good start to find FTOP stuff [URL unfurl="true"]http://www.ghtrout.com/m1security/select_your_system_value.html[/url]

Find more at GHTROUT.com

 

[KCFLHRC]

I see you have HTD in CLS which will not allow hunting, which is a busy condition.

 

[thegenerallee]

@KCFLHRC: Trying to enable HTA results in an SCH0349 error.

 

[bhassell2000]

I would change CLS CFTA to CFTD and see if you can then change to HTA

Thanks,

Buddy

Linked in Profile

http://www.linkedin.com/in/buddyhassell

 

[thegenerallee]

I eventually just broke down and removed the numbers as CDPs from our main system and created 500s there that forwarded to the external numbers. Seems to work fine and it's less hops than before. Thanks for all of the help and suggestions.