Integrity Check Error Message 1

[EVISSER]

After running Integrity check I receive the following eror Message:

ACCPAC Enterprise Server is not configured correctly.
Code:5.636.0
Source:10.06:35-Report:ASINTCHK

We are currently running SM5.2 Perv8.

Anyone can help?

Eric Visser

 

[jayconverse]

Local, server, or web install?
Which version of Crystal Enterprise?
Does it happen to all workstations?
Does it happen on the server?

Jay Converse
IT Director
Systemlink, Inc.

 

[EVISSER]

Ji, thanks for your reaction.

this is the situation:
- It happen only at the server
- I cannot print anything within Accpac.(always get the same error message)
- All workstations can print fine.
- Running Integrity Check Selecting Purchase Order give the same error.
- I can create Purchase Orders but cannot print them.
- I already reinstalled System Manager 5.2 and applied SP3
- I copied the Crystal Folder from a Worksation that can print and copied to the the Allusers folder on the server.
- I already reinstalled Crystal reports version 8.5 on the server.

Dont know more what else to do :-(

 

[jayconverse]

If this is a Terminal Server, copy \Windows\Crystal\*.* to \Windows\System32. If not, look in Administrative Tools/Component Services, and delete any Accpac components you see. They may have been left over from a WebAccpac install that you're not using.


Jay Converse
IT Director
Systemlink, Inc.