Installing Wheelock Ringer Bell Partner ACS?

[IrishDeval]

Hello, I am trying to install a Wheelock ringer bell in a shop. It has an RJ-11 plug and I am putting the blue pair in the center and the orange pair on the outside and crimping my mod end on and plugging it in. I see it just operates on a single pair. I have wired it directly to the CO line 1 block and it just rang one time and it ceased to ring anymore? Is this single line ringer bell suppose to go into an extension port on the Partner ACS or am I wiring it correct? Thanks

 

[elcojcs]

If you only want the ringer to ring on incoming calls to line 1 then you have wired it correctly.If you want the ringer to ring on multiple system lines then you would want to install it in an extension port and program it for immediate ring on all lines. (example - If someone is using line one and a second call comes in and rolls to line two the ringer would ring.) regarding the problem with only a single ring, does the ACS have Voicemail? Is the Auto Attendant set to answer calls?

 

[skip555]

wheelock makes bells that operate on varios voltages , if you wired a 24v bell to a co line and it only rang once you may have blown it .

look at the plate it will have the voltage stamped on it.

if it is a 90volt bell you dont have to hook it to a station port on its own you can have it ring along with a system phone , just plug it into the aux port or on a mls phone tap into the first pair .

 

[hbiss]

I would think that if it had an RJ-11 on it it was supposed to be connected to a telephone line.

I'm a bit concerned about the way you say you wired the RJ-11 plug though if you wired it incorrectly it wouldn't work at all. Polarity shouldn't matter and the wires should go to the two CENTER pins, not the "center and outside" whatever that means.

As for connecting it ahead of the system to the CO line, that's fine assuming that you want it to ring on only that line. You could put it on an unused Partner extension port and program that port to ring on all lines if that's what you need.

Be aware that you may have a problem with the ringer operating off an extension port. The Partner ring voltage is less than the normal CO line ring voltage that most auxiliary equipment like your ringer is designed to operate with. Many times the devices will not operate.

-Hal