Cox allows dialing long distance without dialing ( 1 ) first.
However when dialing a toll free number a ( 1 ) must be dialed. So strange.
This is confusing users and I get complaints all the time. I tried to set up the ARS to allow dialing a toll free number 8xx-xxx-xcxxx and insert a ( 1 ) before sending the call to the CO but I can't get it to work. Can you help with the solution for the ARS please? Thank you
However when dialing a toll free number a ( 1 ) must be dialed. So strange.
This is confusing users and I get complaints all the time. I tried to set up the ARS to allow dialing a toll free number 8xx-xxx-xcxxx and insert a ( 1 ) before sending the call to the CO but I can't get it to work. Can you help with the solution for the ARS please? Thank you