I get 'A fatal error has occured at 0E in 17F:BFF996AE' message when I try to turn off the computer. Do you have idea of what is this? Where can I get information on this error? I´ve tried in the microsoft sites, but I can not find it.
Please help!
My guess is that there is a program that is running in the background that is not shutting down properly. Press ctr+alt+del and kill everything but the "explorer" and "systray." Then, shut down and see if the same thing happens. If it does not then one of these "squatters" is causing the error. If this is the case, you can try to kill each one...one at a time and shut down to find the one causing the problem. If you find it, uninstall and reinstall the program if you need it.
Alex
Let me know if this helps.
Alex.Salazar@tdh.state.tx.us
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.