HI,
Does the server seems to bogged down or its just the application that make it looks like that. If its server itself (to analyse - try running sample performance testing code in QA) then you can do many things to improve its performace like, more / proper use of indexes, regular DBCC checks checkdb, dbreindex etc, avoiding triggers, cursors, dynamic sql etc. also, profiler may help.
But if the culprit is off-the-shelf application, i guess you cannot do much.
B.R,
miq