InDesign CS3 keeps crashing - please help!

[PJW1970]

Hi,

My InDesign CS3 (Mac OS 10.5.1) is repeatedly crashing when I try to place an image, export to PDF, save as copy, etc.

I have included the beginnning of the error message from the error log (see below). If anybody has any ideas on how I can overcome this problem I'd be forever grateful.

many thanks
Peter

Process: Adobe InDesign CS3 [6914]
Path: /Applications/Adobe InDesign CS3/Adobe InDesign CS3.app/Contents/MacOS/Adobe InDesign CS3
Identifier: com.adobe.InDesign
Version: 5.0.0.458 (5000)
Code Type: X86 (Native)
Parent Process: launchd [93]

Date/Time: 2008-06-18 12:58:19.491 +1000
OS Version: Mac OS X 10.5.1 (9B21)
Report Version: 6

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0

Thread 0 Crashed:
0 ??? 0xa078d0d8 _XHNDL_trapback_instruction + 0
1 com.adobe.InDesign.AWSUI 0x16906028 AWS_CUI_GetFileListVersionComments_Internal + 14180
2 com.adobe.InDesign.AWSUI 0x16907697 AWS_CUI_GetFileListVersionComments_Internal + 19923
3 com.adobe.InDesign.AWSUI 0x1690bd52 AWS_CUI_GetFileListVersionComments_Internal + 38030
4 WidgetBinLib.dylib 0x026abe60 MSaveFileDialogBase:oDialog(IDFile const*, IDFile*, long*, short, short, PMString const*) + 1616
5 ...e.InDesign.Import Export UI 0x175d41d2 GetPlugIn + 14306
6 ...e.InDesign.Import Export UI 0x175d4e35 GetPlugIn + 17477
7 ...e.InDesign.Import Export UI 0x175d215c GetPlugIn + 5996
8 WidgetBinLib.dylib 0x026cc254 CActionComponent:oAction(IActiveContext*, IDType<ActionID_tag>, SysPoint, IPMUnknown*) + 34
9 com.adobe.InDesign.Actions 0x16299867 GetPlugIn + 5787
10 com.adobe.InDesign.Actions 0x1629cf38 GetPlugIn + 19820
11 ...adobe.InDesign.AppFramework 0x162f533f 0x162f3000 + 9023
12 com.apple.HIToolbox 0x94f7a863 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1181
13 com.apple.HIToolbox 0x94f79c9d SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 405
14 com.apple.HIToolbox 0x94f9608e SendEventToEventTarget + 52
15 ...adobe.InDesign.AppFramework 0x162f5a65 0x162f3000 + 10853
16 ...adobe.InDesign.AppFramework 0x16312cfe GetPlugIn + 10758
17 com.adobe.InDesign 0x0000277f main + 115
18 com.adobe.InDesign 0x000020a2 start + 258
19 com.adobe.InDesign 0x00001fc9 start + 41

 

[PJW1970]

I have now fixed this problem (phew!!).

If you're having similar issues, see the URL below to the Adobe website:

http://kb.adobe.com/selfservice/viewContent.do?externalId=kb402521&sliceId=2

Regards
Peter