Increase volume on analog co and ISDN trunks

[telecomadmin12]

How do I increase volume on analog CO trunks as well as ISDN trunks?

People complain that the volume on incoming calls is too low.

Is loss groups the way to go?

CM3.0
8700 servers

 

[joe2938]

maybe the trunk gain on the trunk form

 

[telecomadmin12]

Trunk gain set to "high".

 

[kyle555]

I've only managed loss plans once or twice, but it can help to crank up the volume if you're absolutely stuck.

AFAIK, You shouldn't need to manage your trunks in a special way to accommodate for volume differences.

Where are the people complaining?

 

[telecomadmin12]

They keep saying that when dialing into our main number, the volume is really low.
That is VoIP to an analog gateway feeding us analog CO trunks.

 

[joe2938]

Ok then maybe the line provider needs to tweak the programming on their end.