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increase time/number of rings before VM on one extension

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twiSSt

Programmer
Mar 25, 2004
282
US
Can I change the amount of time/rings before voicemail answers on one extension? I see where I can change for hunt groups, but not for the individual extenions.

We have a extension in the warehouse and wanted to increase the rings/elapsed time before going to vm due to the noise/work that goes on in the warehouse.

IPO 4.2

Twist

===========================================
Everything will be OK in the end.
If it's not OK, then it's not the end
 
Within Manger go to the user's telephony tab. Change the "no answer time" as appropriate. If a recent version of Manager, the telephony tab is broken into sub-tabs - you'll find the timer on the left-most (I think...)
Mike
 
That did the trick, although I tried it before and it did not change. I guess I did not save the configuration before testing it.

Thanks

Twist

===========================================
Everything will be OK in the end.
If it's not OK, then it's not the end
 
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