incomming w/ different business's 1

[flori1]

situation: Nortel vet,IPO rookie, I have removed the BCM at my home/business and installed ipo 7.0
we have line 701 as home line and 702,703 and 704 as company lines in hunt.At first I gave all of the ext's line appeances of all lines and now I hear that it is not recommended to do this,fist of all why not and if so, how can you tell the difference from a incoming call for home versus company,I did create a short code of 8 for access to home line for outgoing and 9 for company lines.

Thanks,
Bob

 

[94astro]

You can Tag the lines with different names in the incoming call routes so when a call comes in it will say 'Home' or 'Business' on the display. On release 9 and up, digital phones can have different ring tones for hunt groups. You can also make group buttons that will flash on incoming calls.

 

[Westi]

I have a couple of additional phones ring for my personal line in addition to the groups "Private" or "Business" which will show in the displays. I also have my business number twinned via SIP trunk to my cell so if I wait a few seconds I don't even have to get up to know and can then ignore or pick up from the cell phone as I don't answer my private line most of the times.
Line appearance on the IPO has gotten better but is still no match to the way the Nortel did it.
Try picking up a call that rings on a line from a phone that is not ringing

Joe W.

FHandw, ACSS (SME), ACIS (SME)


“This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter

 

[pmcook]

I just have them ring to hunt groups and the name of the HG is automatically displayed when a call comes int.