Incoming Group call routing to hunt group

[radder33]

Morning, we have an IP Office 500 and I have been asked to set up an incoming route for all of our direct customers direct to our sales team and leave all other calls to the default.

The list of direct customers has about 200 numbers in it but they are from all over the country.

I have been reading up on CLI codes etc but cannot see an easy way to identify all of these numbers and group them together.

Is this even possible or do I have to set up a call route for each individual number?

Any help is greatly appreciated.

 

[Westi]

200 number = 200 new incoming call routes with the CLI information in it
no easy way for that to group them together except if they are all starting with the same numbers (unlikely)

Joe W.

FHandw, ACSS (SME), ACIS (SME)

http://convergednetworks.ca

There are 10 types of people in the world: Those who understand binary, and those who don't

 

[radder33]

Thanks for the reply I thought that looked like the case.

Copy and paste for a morning it is.

 

[Bas1234]

You can "group" them, but you will get an error you can ignore.

Make sure your huntgroups match at least the last three digits.

So say your ddi or did is 012345600 to 012345699 and your huntgroups are 1600 to 1699 you can create a ICR like 0123456XX and then as destination use 1#
If your HG are 600 to 699 then you can just use the # (this won't show and error)

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged (Avaya Search tool

http://tinyurl.com/bas1234

)
______________________________________