Incoming call route 2

[RogerTurboFederer]

Hi guys,

I have two records with the same Line Group Id.
Line Group ID 1 ->Destination= Hunt Group
Line Group ID 1 ->Destination= Extension ?? NOT WORKING.

This isn´t implemented yet but I want to send phone calls from a specific number to a extension and others to the Hunt.
So I've paste the number on Incoming Number, Incoming Sub Address and Incoming CLI.

According to the trace

1554593001mS CMTARGET: 4.5.1 5824 Alog Trunk:4: AMBIGUITY: match=xxxxxxxxxxxx dest=xxx

And the phone call goes to the Hunt.

Is there any way to setup this ?

IP Office 500 v2 7.0.32


Cheers,

 

[tlpeter]

Then the incoming CLI does not match completely.


BAZINGA!

I'm not insane, my mother had me tested!

 

[RogerTurboFederer]

But I can see the same number here:


Called[] Type=Unknown (0) Reason=CMDRdirect SndComp Calling[xxxxxxxxxx] Type=Unknown Plan=ALOG Pres=Allowed (0)


Is a priority thing ?

 

[tlpeter]

Nope, it just follows the best match. That is it.


BAZINGA!

I'm not insane, my mother had me tested!

 

[RogerTurboFederer]

So this isn´t possible to do: send a certain phone number to an extension, if not go to the hunt.

 

[tlpeter]

Yes that is possible.


BAZINGA!

I'm not insane, my mother had me tested!

 

[IPGuru]

You ICR is configured wrongly

1) sub address should be left blank (i have over 2000 systems on maintenance & have never found a requirement that needs this set!)

2) the trace shows you are on analog trunks so incoming number should also be left blank


A Maintenance contract is essential, not a Luxury.
Do things on the cheap & it will cost you dear

 

[RogerTurboFederer]

So just Incoming CLI.