Incoming Call Route problem with OVERLAP signaling 2

[obikahn]

thread940-1734544

Hi all,
I'm new to the IP-Office world

Like the thread Iàm referring to, I have some problems to manage incoming calls when the caller is sending the digits in overlap instead of enbloc.

I replaced an Avaya CM with an IPO 9.1 with a PRI card, and some incoming calls are rejected.
In the Incoming Call Route I specified all the destinations.

After a lot of tests I figure out that the problem occurs when I receive from the provider an ISDN "Setup" message with only the first part of the called number.
Then I should receive the remaining digits inside the "Information" messages, but the IPO does not accept these messages.

For example the full number is 0123456789, but I receive the setup with the Called number: 0123456 and the IPO immediatelly looks for a match without waiting for the remaining digits.

With all the other PBXs I can manage the incoming calls in overlap, but I cannot find out if IPO can manage this type of calls.

I already contacted the provider, but they cannot change their configuration, this is an accepted configuration in the ISDN standard.

Has anyone ever managed to fix this problem ?

Thanks
Obi

 

[amriddle01]

Time to find a new provider then, or go back to a system that allows overlap receiving

 

[obikahn]

I would be happy to come back to the CM, it's the most stable and powerful system I've ever worked with.
Unfortunately with those prices it's off-market for SME customers.

About the provider, it is the market leader in my country and it has always worked fine with other vendors.

 

[mattKnight]

Try putting a - (dash) in front of number

It forces left to right lookup instead of R to L. It may force a pause for more information to be presented.

Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.

 

[holdmusic34]

– = Left-to-Right Exact Length Matching
Using a - in front of the number causes a left-to-right match. When left-to-right matching is used, the number match must be the same length. For example -96XXX will match a DID of 96000 but not 9600 or 960000.

Also, MSN/DID
The first number in the set of MSN numbers for which you have subscribed. Note: If you require to find an exact match between the MSN numbers and the destination numbers, enter a minus (-) sign before the first MSN number.

I thankfully have never had to use this in my locale. Star to Matt (again) for teaching me something I didn't know the Avaya could do.


Are you keeping up with the Commodore? Because the Commodore is keeping up with you.

 

[amriddle01]

I mentioned that already in the thread the OP linked, it was suggested that it doesn't work

 

[holdmusic34]

Where mate? I can only see it said by some guy named TLPeter.

Are you keeping up with the Commodore? Because the Commodore is keeping up with you.

 

[snowman50]

The one before TLPeter

amriddle01 (Programmer)11 Jul 14 09:52
You could try using a - in front of the DDI numbers, this causes a left-to-right match so should hold off until a full match

 

[amriddle01]

4th post down, 2 above where Peter said it

 

[holdmusic34]

Awarded.

Are you keeping up with the Commodore? Because the Commodore is keeping up with you.

 

[amriddle01]

Thanks, but I don't think it works....

 

[holdmusic34]

It was done here. Do you need another?

Are you keeping up with the Commodore? Because the Commodore is keeping up with you.

 

[amriddle01]

No, I mean the feature of adding the - doesn't work, not bothered about the pink (but that did work)

 

[IPGuru]

You could try routing the call to an AA & then routing bassed on the remaining digits recieved

Sounds like a hack though
whre are you as ISDN calls do not normaly present like this.


Do things on the cheap & it will cost you dear

 

[mattKnight]

Oh well, I didn't check the link....

Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.