Incomig calls and intercom ringing same

[atdjr123]

I have a BCM 50 s/w version 2.0.2.05E and last night they switched from TDM over to META switch the intercom and incoming trunks ring the same. Prior to the switch you could differentiate between the two. Any ideas????

http://www.voiceconnectplus.com

Voice Connect Plus, Inc.
have a great day and a better tomorrow

 

[cook1082]

Outside incomming call to the phone either on a line button or an intercom button have one long single ring. An intercom call from another phone or a transfered call from the AA to the IC button you will get a double ring.

 

[atdjr123]

Thanks Cook, we figured it out. The ringing cadence for incoming calls had to be adjusted.

http://www.voiceconnectplus.com

Voice Connect Plus, Inc.
have a great day and a better tomorrow