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In-Bound (External) Calls
- Thread starter exmcier
- Start date
Check the Trunk Route to see if it has at least this:
CDR=YES
INC=YES
OAL=YES
If it does, then check the Conference Bridge TNs. If they are ACD agents, and you will need to look for calls to the "Position ID" of the Agent TN.
Find more at GHTROUT.com
CDR=YES
INC=YES
OAL=YES
If it does, then check the Conference Bridge TNs. If they are ACD agents, and you will need to look for calls to the "Position ID" of the Agent TN.
Find more at GHTROUT.com
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