I have a customer running IMS with a Win2kPro IMS Server and workstations. In Outlook (Win2KPro IMS Client), when trying to connect, it will search, then bring up a window prompting for username, password, and domain. We enter the information as domain-level log-ins, but on luck. It errors out with RPC Server Unavailable. We have checked DCOM settings on server and client. Any ideas? Are we overlooking the obvious?
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IMS Clientt Connection Error
- Thread starter IPOdan
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I ran into an issue like this as well, though on Windows XP. We changed all the DCom settings and also had to change the firewall settings. When I was running into this issue, I would just click "cancel" and the system would still connect. Does this work for you?
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- #4
I've seen the posts around about DCOM and firewall. Tried setting DCOM on server and client sides of Win2K Pro, and of course there's no firewall on Win2K. Clicking cancel just cycles back around. I'm trying to get a test Win2K machine to setup from scratch, but no luck yet. I think its a client side issue, as the voicemails are going across to e-mails just fine. Let me know if I'm wrong though.
When I ran into the issue, again the client was running Windows XP client side and running Outlook 2003. I ended up opening a ticket with Avaya and the Dcom and firewall settings seemed to take care of the problem.
If this is an install you did and have access to open a ticket with Avaya I would give that a whirl, they were actually pretty helpful when it came to resolving this issue for me and our client.
One last off the wall question, I know Win2k doesn't have firewall by default, but are you running a virus program that doubles as one?
If this is an install you did and have access to open a ticket with Avaya I would give that a whirl, they were actually pretty helpful when it came to resolving this issue for me and our client.
One last off the wall question, I know Win2k doesn't have firewall by default, but are you running a virus program that doubles as one?
- Thread starter
- #6
Good question... I'll have to check. I'm supporting a site our company did, so I don't have all the first-hand details. I know I've run through the system several times, but could have easily overlooked an anti-virus while banging my head on the wall. 
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