I'm being charged for local calls

[rtetryyt]

Somehow or another my G3si is allowing people to dial the area code for a local call so it is going out on my dedicated long distance T1. How do I restrict people from dialing the area code when the call should be local?
For example 712-255-XXXX is local.

Thanks TJ

 

[gblucas]

You would need to add rules to your ARS table to keep that from happening. If the entire area code is local, it is pretty easy, just deny 1+area code dialing, or send it to a route patter that strips off the 1 for 10 digit dialing. I force all the users on my system to dial 1+10 digits for everything, and then I send it to the appropriate route pattern and the least cost route. It seems to work very good in my environment...

gblucas

 

[4merAvaya]

You can use the ARS Digit conversion table to delete the area code for the NXX codes that are local. Do 'change ars digit-conversion 1' enter 712255 10 10 3.

Kevin

 

[rtetryyt]

Only parts of the area code is local.