IESPRT.SYS - error message

[Adhyapika]

A PROBLEM HAS BEEN DETECTED AND WINDOWS HAS BEEN SHUT DOWN TO PREVENT DAMAGE TO YOUR COMPUTER

THE PROBLEM IS CAUSING BY THE FOLLOWING FILE: IESPRT.SYS

AN ATTEMPT WAS MADE TO WRITE TO READ –ONLY MEMORY.

IF THIS IS THE FIRST TIME YOU'VE SEEN THIS STOP ERROR SCREEN, RESTART YOUR COMPUTER. IF THIS SCREEN APPEARS AGAIN, FOLLOW THESE STEPS: CHECK TO MAKE SURE ANY NEW HARDWARE OR SOFTWARE IS PROPERLY INSTALLED. IF THIS IS A NEW INSTALLATION, ASK YOUR HARDWARE OR SOFTWARE MANUFACTURER FOR ANY WINDOWS UPDATES YOU MIGHT NEED

IF PROBLEMS CONTINUE, DISABLE OR REMOVE ANY NEWLY INSTALLED HARDWARE OR SOFTWARE. DISABLE BIOS MEMORY OPTIONS SUCH AS CACHING OR SHADOWING. IF YOU NEED TO USE SAFE MODE TO REMOVE OR DISABLE COMPONENTS, RESTART YOUR COMPUTER, PRESS F8 TO SELECT ADVANCED START UP OPTIONS AND THEN SELECT SAFE MODE.

TECHNICAL INFORMATION:

***STOP:0X000000BE (0X804FC6E4, 0X004FC121, 0XF3B18BA4, 0X000000AB)

IESPRT.SYS - ADDRESS FCA7E444 BASE AT FCA7EOOO, DATESTAMP 409FD772

BEGINNING DUMP OF PHYSICAL MEMORY
PHYSICAL MEMORY DUMP COMPLETE
CONTACT YOUR SYSTEM ADMINISTRATOR OR TECHNICAL SUPPORT GROUP FOR ASSISTANCE

Can anyone help me to solve this problem? Please

Thank you

 

[linney]

Sounds like a Trojan may be behind this.

http://www3.ca.com/securityadvisor/virusinfo/virus.aspx?id=39315

Do you have any access via Safe Mode so you can check it out.

HOW TO: Install and Use the Recovery Console for Windows XP (Q307654)

http://support.microsoft.com/support/kb/articles/q307/6/54.asp

 

[Adhyapika]

thankyou verymuch

I will try to do this