Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations TouchToneTommy on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

IE5.5 Crashes win98se-Blue Screen

Status
Not open for further replies.

jogairan

IS-IT--Management
Aug 7, 2001
19
US
IE5.5 results in a Blue screen on win 98se. This is only happening on specific sites. The problem is that one of the sites on which I have the issue, is the microsoft windowsupdate sit. This means I am unable to update the OS or IE through the usuall ways.
I have tried reloading IE5.5 on top of the existing one using a predownloaded copy, and the same problem still exists. do I have to reload the OS?

as a footnote: another site is hotmail!! it seems like everytime some code is running from the site on the background (eg. auth. username / password) it rights to the wrong mem. address.

Any suggestions would be great.
Thanks.
 
Did you try to run a "Repair" of IE 5.5? If you go to Add/Remove Programs in the control panel, select IE 5.5 from the list and click "Add/remove", it should give you the option to repair the current installation.

Try this instead of using the "predownloaded copy"


~cdogg
 
You can also try resetting the Web Browser settings:

In the browser, go to Tools->Internet Options->Programs Tab and click Reset Web Settings.
 
jogairan,

Many to choose from:

WINUP- Illegal Operation or Application Error when clicking on Product Updates

------------------------------------------------------------
The information in this article applies to:

Microsoft Windows Update, on platform(s):
the operating system: Microsoft Windows NT
the operating system: Microsoft Windows 95
the operating system: Microsoft Windows 98
the operating system: Microsoft Windows Millennium Edition
the operating system: Microsoft Windows 2000

------------------------------------------------------------

SYMPTOMS
You receive the following error message when you try to access the Windows Update Product Catalog:

IEXPLORE caused an invalid page fault in module wuv3is.dll

CAUSE
The wuv3is.dll file did not download correctly or has become corrupted.

RESOLUTION

Click Start and then click Run.

In the Open box, type "regsvr32 /u wuv3is.dll" (without the quotation marks). Then click OK.

Delete the wuv3is.dll file using the instructions below.

Click Start, point to Find, and then click Files or Folders.

Type "wuv3is.dll" (without the quotation marks) in the Named box.

When the file is found, right-click it and then click Delete.

Delete the contents of the Windows Update folder using the instructions below.

Click Start, then click Programs, and then click Windows Explorer.

In the left pane, double-click the Program Files folder.
In the left pane, double-click the WindowsUpdate folder.
In the right pane, highlight wuhistv3.log, click Edit from the menu bar and click Invert Selection from the Edit menu.

Press the Delete key (or right-click and select Delete). Click Yes to confirm.

Note: Deleting the file wuhistv3.log will clear the entire Windows Update download history. This is not recommended, as you will have no record of previous downloads. The steps above delete all files with the exception of wuhistv3.log.

The next visit to the Windows Update Product Catalog will load a new copy of wuv3is.dll. If prompted to install and run "Microsoft Windows Update Active Setup," choose Yes.

==========================================================
Others Knowledge base articles include:

In Internet Explorer, go to Help>Online Support, choose the Microsoft Knowledge Base, then check the box that says specify an article ID number, then paste the number below beginning with the letter Q into the search box.

Q245142 - WINUP-Error 403: Access Denied/Forbidden
Excerpt from this page:You may get the following error messages when attempting to access the Windows Update Web site:(size 12082 bytes, updated 11/29/1999 5:27:00 PM GMT)

Q243787 - WINUP-Err Msg: "Cannot Display Page"
Excerpt from this page:When visiting the Windows Update Product Catalog, you may receive the following error message:(size 10362 bytes, updated 8/25/2000 2:41:00 PM GMT)

Q238591 - WINUP-Err Msg: LoadLibrary [ "c:\windows\systemIwuv3is.dll"] Get Last Error Returns 0x00000485
Excerpt from this page:When you attempt to unregister the wuv3is.dll file, you may receive the following error message:(size 7248 bytes, updated 3/28/2000 7:07:00 AM GMT)

Q195155 - WINUP-Err Msg: Error Downloading Component/Error Installing Dependency
Excerpt from this page:When you are downloading a component from the Windows Update site, you may receive the following error messages:(size 12874 bytes, updated 6/20/2000 11:16:00 PM GMT)

Q193385 - WINUP-Problems When Viewing or Downloading From Windows Update
Excerpt from this page:When trying to access the Windows Update Web site, you may be unable to view Web pages or download components.(size 10966 bytes, updated 4/18/2000 5:53:00 PM GMT)

reghakr
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top