IE not keeping Outlook as default manager for users on citrix

[TheMac28nearly]

Ive recentely setup a new citrix XP fr3 farm on windows 2003 server/AD. with office 2000 and IEv6.

Whenever a user opens up outlook, it prompts them whether they want outlook as their default manager for mail, calendar etc, just like you would expect when you first open, but it carries on doing it each time you open it

Ive edited the programs tab in IE properties to all use outlook, and it saves them when you check it again, but as soon as you open outlook again for the user, all the settings go back to default and you just get prompted again

they are using outlook for pop3 internet email

Anyone any ideas ?

Andy

 

[TheMac28nearly]

Anyone any ideas on this, no one come across it ?

Andy

 

[ascotta]

Don't fully know the answer to this but try the following.

Get the server to yourself.
Download Regmon from sysinternals
log into outlook as a user.
run regmon.
make your changes, this should indicate which reg settings are being set in regmon.

Then look in HKLM\software\Microsoft\WIndowsNT\CurrentVersion\Terminal Server\install\software\officexx\outlook
for the place to set this permanantly, or use
Kix ar something to script it at login time.

Cheers Scott

Cheers
Scott

 

[TheMac28nearly]

found the answer, a simple one as well

http://support.microsoft.com/default.aspx?scid=kb;en-us;283272&Product=winsv2003

could have applied the permissions in the registry, but I think this will be easier