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IE browser hangs up

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bthale

Programmer
Oct 31, 2001
108
US
I am runnung XP Media Center, and my PC is fairly new. In the past 2 weeks however, the browser will hang up. I can be doing nothing more than scrolling down or up when it just hangs, and you can't click on anything (in the browser). After a 30 to 5 seconds it starts to resond again. I was using 6.0 but upgraded to 7.0 today, but the problems still persit. Anybody have any ideas why this could be happening?
 
Hi,
Have you checked to see if your network/internet connection is having a problem?

Are you running out of space in the IE cache directory?



[profile]

To Paraphrase:"The Help you get is proportional to the Help you give.."
 
No network/connection problems. I will check the cache. I know there is a setting for temporary files and I assume this is what you're talking about. Plenty of free space on the hard disk.
 
it likely has something to do with a problem with a BHO (Browser Helper Object), active x control, or other plug in.

1st, I'd delete all temp files and cookies through the Tools - Internet Options menu.

Then, flush DNS just in case. From the command prompt run "ipconfig /flushdns"

Then checking to see if you browser is setup to use any sort of proxy configuration. If you don't need it, uncheck that box and resstart the browser. That can be found under the connections tab of the internet options menu under LAN settings.

In IE 6 (I'm not sure about 7. I don't use it), there's an option under the tools menu to manage addons. I'd disable just about everyting then test again. If the problems stop. Enable them one at a time to find which one it is, find the associated application and remove and re-install it if it something you want to keep it.

Then, open c:\windows\Downloaded Program Files\
there you can see many of the active x controls and plugins for things like java and adobe. Probably best to backup the directory before messing with it, but if you right click on the files, you have the option to update or remove. I'd start with looking for any duplicated entries (normally different versions) and remove those and then remove them one by one until determining if they are at fault.

then maybe you can try download and run Hijackthis from download.com. Specificaly look for anything labled as at BHO and remove it. You can backup the configuration prior to removing the object.

If that doesn't seem to help. I'd run some spyware scanning utilities. Several good free ones can be found on including spyware search&destroy 1.4 and adaware. Never trust just one spyware scanning utility to find everything. Run at least two.

after all of this, if everything wasn't backed up, the worst case senerio is that you'd have to re-install adobe reader, java, adobe flash player, and any additional toolbars like google or yahoo toolbar, or things of that nature to re-enable them, but most sits will alert you when you need to install a plugin to see a portion of their site. Either way, it's best to practice safe habits and back everything up before removing the. files.




Hope this helps

Good Luck!

Chris
 
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