IDCS: Crashing when saving and exporting.

[mikezer0]

I'm using InDesign CS on a G4.

When a document I'm working on gets to a cretain size (seems to be about 100 pages, and 120mb) the program locks when I try to save. Also the auto recover fails. When I force quit and restart the program it locks at the 'loading shortcuts' process.

I have graphics files linked across a network will this be affecting the saving process?

 

[jimoblak]

Network? Yes!

Some networks are not ideal for working in InDesign. Try working on the file and its links locally and see if that improves matters.

- - picklefish - -
Why is everyone in this forum responding to me as picklefish?

 

[texasjoe]

Maybe you should consider switching to a more capable OS?

Joe

 

[jmgalvin]

texasjoe: the trolling is not appreciated nor is it useful to readers

 

[jimoblak]

texasjoe, OSX is as capable as you can get on this hardware. What other OS do you suggest for a G4?

If you are interested in starting a pointless OS debate, keep in mind that OSX has been proven to be more secure and more stable than WinXP. So what other OS would you recommend that would support InDesign CS better?

Running InDesign files across a network can be as much of a problem for Windows users as it is for Mac users.

To fully evaluate this situation, we need to at least know RAM, HD space, and type of network.

- - picklefish - -
Why is everyone in this forum responding to me as picklefish?

 

[jmgalvin]

Mikezer: If it's not a network problem, it could be a problem with your shortcuts - in the prefs file.

One thing you can try doing is going to User/Library/Preferences and trashing. Then reinstall and see if life gets better. If this problem just sprang up and you've recently installed the 10.3.8 upgrade that could have caused grief. I did not have problems with ID but I did with Acrobat pro and MS Office apps, necessitating a reinstall.

You did not say how much RAM you have. Hope you have a lot to run 120 page ID docs.

One last thing you could have is a corrupted Adobe font cache. The Adobe fonts use their own cache, if the program crashes or stalls, requiring a forced quit, the cachce of the fonts in the doc can become corrupted - same as how a font in the fonts folder in 9 and earlier could get corrupted. Until the corrupted font cache is trashed, the problems will reoccur. So here goes my canned post on clearing caches, which I post all the time, because neither Apple nor Adobe does much to bring the problem to users' attention.

10.3 does not rely on the original font but on a cache of the original to avoid corruption of the original. Under OSX Adobe apps have their own caching system. One solution is to trash the Adobe font caches.

In Finder go to Find. In the Search box type "AdobeFnt" without the quotes. You chould get a result with things like "AdobeFnt.lst" and/or Adobe07Fnt.lst.

Make sure that all your Adobe apps are NOT running. You can then trash everything with the .lst file name extension. DO NOT trash anything that does not have the .lst file name extension. A restart of the machine is recommended after clearing a font cache.

There are other font caches within the various OSX folders. It's a good idea to clear these once in a while. It helps speed up performance and avoid corrupted caches. I once found 15,000 different caches on my machine. It's easiest to just download the shareware program Font Finagler to do this rather than searching all through your machine. You can find it via

http://www.versiontracker.com.

Font Finagler does not clear the special Adobe caches.

 

[texasjoe]

jmgalvin, please stop calling me a troll. Your insults and confrontational attitude is not appreciated.

I'm just pointing out that sometime the operating system is at the root of problems such as the one described.

Joe

 

[jmgalvin]

NO it is not - ALL Adobe OSX apps perform superbly on Macs - with NO delays - as did all Adobe Mac classic apps on pre OSX macs.

 

[jimoblak]

Shall we tame the posturing, both of you?

It was never explained how another OS is more capable. Adobe CS is specified to run on Win2000 (SP3), WinXP, Mac OS X 10.2.8-10.3.x. The choice of operating system is not an issue here. Certainly whichever operating system that you use, it should be fully up-to-date. This must have been what texasjoe meant as no one could be foolish enough to suggest a Win/Mac debate since this would have no effect on the operation of InDesign. InDesign works equally well and equally poorly on either system.

While there certainly could be any number of reasons for this delay, this definitely smells of network trouble.

- - picklefish - -
Why is everyone in this forum responding to me as picklefish?