I have a location that needs to have a regular night message (after 5) a special night message (if closed before 5) and a day message for when the operator goes to the bathroom.
What I was wondering is if I can use the Alternative message in Intuity to act as the special night message.
Here was the idea:
Set up the alternative message to have the same hours as the business hours (8-5). When the operator hit the night button (closing early) it will go to the alternative mailbox until 5 then go to the regular night mailbox.
Am I correct in my assumptions?
I want 2 buttons for the operator to keep this simple.
I'm just unsure if the alternative message will play instead of the day message when she goes to the bathroom.
Any help is greatly appreciated.
What I was wondering is if I can use the Alternative message in Intuity to act as the special night message.
Here was the idea:
Set up the alternative message to have the same hours as the business hours (8-5). When the operator hit the night button (closing early) it will go to the alternative mailbox until 5 then go to the regular night mailbox.
Am I correct in my assumptions?
I want 2 buttons for the operator to keep this simple.
I'm just unsure if the alternative message will play instead of the day message when she goes to the bathroom.
Any help is greatly appreciated.